Helen B.
Scammers
Like others have said, this appears to be a scam. They charged over £6 more to my bank account. I asked them immediately upon noticing to cancel my order, they wouldn't, they offered to refund the £6 instead. I said no, I want the order cancelled, they declined saying that they had shipped it. I asked 3 times in total for them to cancel it, they sent a despatch notification 2 days after they told me it had been sent. I've opened a dispute through PayPal. They have so far sent tracking info to me showing despatch from the USA. To PayPal, they have sent tracking info showing it being despatched from China. They claim to be a UK company, they are not. They continually tell customers that it's 'free shipping' but don't tell them that there's a tax charge added. No, they let you find that out when you check your bank account! I've tried letting people know through their Facebook ad that they add hidden charges to the order - they deleted every single comment, like they have something to hide! Best avoided.