DemonsbasementReviews of demonsbasement.com

Ordered 6 months ago it came but i got 2 keychain things when i bought $250 worth of stuff. They won’t respond by email. disables comments on insta. tried to chargeback but they gave my bank documentation claiming that they have reached out to me but they have not. Everything about this company is fake. Even the address on their shipping label traces back to upscale luxury apartments in atlanta. I will be filing with the FTC to legally obtain my money back. You have quite the nerve to play with folks money in this economy Mr. Darius.

I ordered my hoodie in march . still haven’t received it , received tracking number that has not updated at all. scammer , shows fake pics and re uses them . save your money

I ordered 4 mystery boxes, they were both half off originally $20 per but they were $10 at time of order, 2 soul eater, 2 hunter x hunter. I read the reviews about bad shipping times after I had ordered and was worried I was going to be scammed or led on so I emailed asking about tracking and they were surprisingly nice, however, they had said shipping had started and sent me a tracking label that simply wasn’t real and both apps tracking orders said they hadn’t even been shipped yet. Shipping wasn’t actually too bad, maybe because I emailed, but they came within 2 weeks. The other issue is the order itself, as mentioned 4 customized orders, $20 each, and all I was sent was 2 identical soul eater keychains and 2 keychains that just had their brand name, not the hunter x hunter I ordered. So no, do not order from them. I didn’t even get what I ordered and this was in no way worth the price I paid for them.

Man when I’m going to get my hoodie that I Order IN FEBRUARY like I don’t wanna believe y'all scamming but that’s what it looks like My order #20425

Ordered a couple of months ago for a blind box. I waited just like everyone else and kept tabs with their update emails. But as the order was supposedly sent out I placed my order number to track for a while, when I look at the usps tracking it says “lable created not in system” they came out a bit ago saying they had issues with usps and would fix it by a certain date, stayed in their emails. It’s past that date now and they still include it in their emails. I’ve attempted to reach out 3-4 times now. The only response was from Instagram stating how they are asking their team to check spam again. Didn’t get a response back. Only got this initial response because I checked their most recent post and saw someone else discuss this and I responded saying I was having a similar issue. They delete their comments on their pages only leaving the ones that makes them look good. I’ve even taken a screenshot of someone’s comment complaining about the same issue and returned two days later to it gone Once I received an email asking to be an affiliate with them I responded that I will return back to the offer once I got their product in and received and automatic response as if I said yes. Im convinced they never check their emails as they say they do and it’s all automated. Incredibly frustrated and disappointed with this brand

bought 5 mistery boxes in december. they gave me a fake tracking number that never update. all the messages i sent they just tell me to look at the weekly updates, probably an automatic message. DON'T BUY WITH THEM REPEAT DON'T BUY order #16471

My daughter got scammed. Bought stuff with her Christmas money. What a shame stealing from children at Christmas. Doesn't get any worse than this. She keeps inquiring and now her email was blocked.

Bought something 6 months ago then received a fake tracking number that never updates. I emailed them they responded with a copy and pasted reply not answering my questions. Then I sent another and they sent another email not answering my questions but reminding of the annoying clickbait emails I get like 2 times a week from them with that give constantly changing shipping dates. They also told me in the 2nd email they now dont do refunds which is a shipping policy change after I had bought the item. It is a scam.