Everett J.
Most Unprofessional Company You’ll Ever Experience
Most unprofessional company I’ve ever bought from. I ordered two hoodies from here in September per a 2-6 week shipping policy. Well, it’s been seven months and despite adamant email and customer service correspondence, my item has yet to arrive. The customer service is the most unprofessional I’ve ever experienced. Each time I email about my order they always give me the runaround, telling me “it’ll be sent out with the next batch.” Again, it’s been seven months of this, and absolutely nothing. I emailed them recently asking for a refund, which they refused which I partially understand because the card I ordered from was lost, meaning they would have to refund to a different card, which is against Shopify’s rules. I get that, but they also sent a text to my phone recently saying my card was charged AGAIN for the order, and when I emailed them, they said it was an “April fool’s joke.” Don’t ever buy from this company, they operate like they are and probably are twelve years old.
Response from DemonsbasementOct 29, 2024
Hey, This is a false response as you may have received a scam message so be aware of fraud or fake companies that are not us, which are a lot of those on the internet. If you have any questions please email us at [email protected]. God bless.