DemonsbasementReviews of demonsbasement.com

Response from DemonsbasementApr 6, 2025

Hey Ahh, Thank you for your support. We do apologize for the experience you may have received and are looking to be better daily and improve as a small business. All emails are responded to within 24-48 hours which is something we take pride in so the email open and being responded to daily. I do apologize for the inconvenience with this if there was one. Please reach out to our support email about this issue so we can look into it. Also, be aware of fake websites that pretend to be us and sell non licensed items as we have told you all we only have one official page. If you have any current questions or need any help please email us at [email protected] as all emails are responded to within 24-48 hours. We appreciate your support and understanding. God bless.

Response from DemonsbasementApr 6, 2025

Hey Keri-Anne, Thank you for your support. We do apologize for the experience you may have received and are looking to be better daily and improve as a small business. Those messages are sent by the marketing team and are marketing messages which are not spammed it's 1-2 messages sent a week. Also, you may unsubscribe by replying with "STOP." All emails are responded to within 24-48 hours which is something we take pride in as the email is open daily plus according to our records your order was shipped. I do apologize for the inconvenience with this if there were any. Please reach out to our support email about this issue so we can look into it. Also, be aware of fake websites that pretend to be us and sell non licensed items as we have told you all we only have one official page. If you have any current questions or need any help please email us at [email protected] as all emails are responded to within 24-48 hours. We appreciate your support and understanding. God bless.

Response from DemonsbasementMar 27, 2025

Hey Jonathan, Thank you for your support. We do apologize for the experience you may have received and are looking to be better daily and improve as a small business. All emails are responded to within 24-48 hours which is something we take pride in so the email open and being responded to daily. I do apologize for the inconvenience with this if there was one. Please reach out to our support email about this issue so we can look into it. Also, be aware of fake websites that pretend to be us and sell non licensed items as we have told you all we only have one official page. If you have any current questions or need any help please email us at [email protected] as all emails are responded to within 24-48 hours. We appreciate your support and understanding. God bless.

Response from DemonsbasementMar 27, 2025

Hey Diana, Thank you for your support. We do apologize for the experience you may have received and are looking to be better daily and improve as a small business. All emails are responded to within 24-48 hours which is something we take pride in so the email open and being responded to daily. I do apologize for the inconvenience with this if there was one. Please reach out to our support email about this issue so we can look into it. Also, be aware of fake websites that pretend to be us and sell non licensed items as we have told you all we only have one official page. If you have any current questions or need any help please email us at [email protected] as all emails are responded to within 24-48 hours. We appreciate your support and understanding. God bless.

Response from DemonsbasementMar 7, 2025

Hey Tris, Thank you for your support. We do apologize for the experience you may have received and are looking to be better daily and improve as a small business. Please reach out to our support email about this issue so we can look into it. Also, be aware of fake websites that pretend to be us and sell non licensed items as we have told you all we only have one official page. If you have any current questions or need any help please email us at [email protected] as all emails are responded to within 24-48 hours. We appreciate your support and understanding. God bless. Thanks.

Response from DemonsbasementMar 2, 2025

Hey Baylee, Thank you for the review and support. Please email us at [email protected] so we can figure this out for you as all orders from that long ago have been shipped. Also, be aware of fake websites that pretend to be us and sell non licensed items as we have told you all we only have one official page. All emails are responded to within 24-48 hours. We appreciate your support and understanding. God bless. Thanks.

Response from DemonsbasementMar 2, 2025

Hey Wendy, Thank you for your support. We do apologize for the experience you may have received and are looking to be better daily and improve as a small business. According to our records your order has been shipped and delivered as the tracking you received also states as well. Maybe you sent these items to the wrong address perhaps which happens to some as they mistype their address or they move and forget to email us to change their address which is no issue at all. Also, be aware of fake websites that pretend to be us and sell non licensed items as we have told you all we only have one official page. If you have any current questions or need any help please email us at [email protected] as all emails are responded to within 24-48 hours. We appreciate your support and understanding. God bless. Thanks.

Response from DemonsbasementMar 2, 2025

Hey Rafael, Thank you for your support. We do apologize for the experience you may have received and are looking to be better daily and improve as a small business. According to our records your order has been shipped and delivered as the tracking you received also states as well. Maybe you sent these items to the wrong address perhaps which happens to some as they mistype their address or they move and forget to email us to change their address which is no issue at all. Also, be aware of fake websites that pretend to be us and sell non licensed items as we have told you all we only have one official page. If you have any current questions or need any help please email us at [email protected] as all emails are responded to within 24-48 hours. We appreciate your support and understanding. God bless. Thanks.