The Delta Faucet brand delivers well-made, stylish faucets, shower heads and other kitchen and bathroom accessories. Browse now to customize your kitchen or bathroom.
Delta Faucet (deltafaucet.com) has 121 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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DJB
Horrible customer service and they took 8 days to respond to my email. Then no communication as i could not send emails to the address provided nor would their server allow me to upload pics. Their warranty might be lifetime, but it takes a lifetime to get assistance, then you got to be a plumber and start changing parts. Moen for now on, never another Delta product for us.
Cactus F.
We had a Delta faucet installed on 1/8/24 by a professional plumber. Thirty days later the faucet failed. I contacted Delta and they will not cover the cost of the removal of the faulty faucet and installation of a new faucet. I DID NOT replace the Delta with another Delta. I bought another brand. The design of the Delta is flawed and does not work. A faucet should not fail after 30 days. Never buy any Delta products. Now I have had to pay twice to have a kitchen faucet installed.
Joy D.
Cold water flows out hot water dribbles after installation. They had me jump through about 20 sure fix solutions when it turns out the faucet was junk and would never be able to work (based on info from my plumber) CSRs still insist I should be able to get it to work. Miserable experience all round
Frances M.
I bought Delta because my plumber swears by them but their customer service sucks. Bought taps for bathroom install - they came without the attaching hoses. Was told they are extra. Rediculous but ok. They eventually sent them gratis because of misunderstandings. Attachment hoses didn't fit. Got pictures of everything. Sent them - they never responded. Sent subsequent emails and then escalated it to include vp Canada. Crickets. Don't bother buying their taps, they won't stand behind their product. Ended up buying another set to have installed. The original set are $1000 fixtures no better than paper weights. Disappointed beyond belief.
Lisa
DO NOT BUY DELTA. BUY KOHLER. DELTA DOES NOT STAND BY ITS PRODUCTS AND THEIR PRODUCTS ARE JUNK. GO KOHLER!!
Rick M.
absolutely the worst customer service money could buy. they don't answer emails, they don't help you no matter how many times you email them. Christina replied one time to tell me she didn't see the pictures I sent. I sent them 3 different times and 3 different way to their requirement. I will never buy Delta again.
YK
Poor customer service. The waiting time is unacceptable.
Francisca V.
Very very bad customer service. Last minute cancellation of flights and zero consideration for clients. Really poor and incorrect information provided. Never flying again with this company.
