Delta Dental InsuranceReviews of deltadentalins.com

I had dental surgery last year. I submitted my claim. Delta Dental ignored the claim. I sent follow ups, called, then sent certified mail. Delta Dental continued to IGNORE my claim. How is this company allowed to operate in the United States when this company actively steals and actively commits fraud against its customers? Where is the class action lawsuit against Delta Dental for their scams, fraud, and other illegal business practices? I am forced to use this company and yet the company just keeps taking my money and won't process my claim.

Does not cover sealants and only a percentage for cavities. You end up paying for a policy that only pays half of what you paid for the policy. End up paying more than you would not being covered. Total rip off!

One star is one star too many. They're OK for getting a cleaning and an initial exam, but I need an endodontist for a root canal, and Delta Dental just doesn't help. It can't tell me endodontists who accept the plan. The endodontists they give me say they do NOT take my plan. Then Delta customer service gives me an emergency form and says Delta will cover the work on a contract, but the endodontists Delta gives me won't accept the form. I think Delta Dental is a fraud. Period. AARP should be embarrassed to endorse these rip-off artists. Shame!

Was told they would cover my daughter’s crowns and when it came time they denied the claim. August 2025. Was sent multiple times over 7 months and finally they said they would cover AFTER the crowns are inserted. Now 2026 and I no longer carry them bc most places have dropped them, the dentist contacted me about setting the crowns . I went in had to pay the dentist $1640 which was half. After the insertion on crowns delta agin denied now bc it was 2026 and I no longer carry them. I am so outraged and feel like I was scammed. If they weren’t going to pay at all they should have never told them to go ahead and insert the crowns. Needless to say I had to pay for everything out of pocket. Such terrible communication in their part with my dentist. I do not recommend Delta Dental.

After several attempts to receive payment for a partial plate for upper bridge, Delta Dental denies the claim indicating that an implant for one tooth (which they paid the bare minimum) covers the cost of the entire partial plate of several teeth. According to Delta Dental, they will only pay the least amount, be it one tooth or eight teeth to be replaced for the entire upper bridge. My dentist said he has never seen such a "blatant denial of a claim." Customer service is basically individuals reading from the manual with limited knowledge.

I went into my dentist office this morning and discovered that my Delta Dental of Iowa policy was cancelled after one month. No communication from DD. I have no idea why it was cancelled after one month. This is the second time they cancelled a policy. The first one was because I thought I was enrolled in autopay. I wasn't, I guess, but they made no effort to contact me. DD is a scam.

Trust pilot is excellent for reviews. Why don't people flood their Dept. of Insurance with their complaints about Delta Dental so someone with power can investigate them. ( I did this years ago over medical bills with good results.) I almost bought a delta dental plan before reading reviews.

Coverage is an absolute joke. Won't cover routine preventative x-rays at standard frequency. I'd be better off if I didn't have the plan and premiums at all and just paid out of pocket. Yikes.