Delta Dental InsuranceReviews of deltadentalins.com

Being a poorly run insurance company is somewhat common these days but Delta Dental stands out in this regard, they are certainly the worst! They have no respect or consideration for their clients. Their grievances department is especially poor. They will not come to a reasonable resolution or do anything to help their clients. From top to bottom, their staff and leadership like Jeana Patracic (however you spell it, I don't really care) lack understanding, common sense, and problem solving skills. They have sad lives and it shows in their communication, it seems their job is that they're ordered to be non compliant. Save yourself the trouble and go to a dental insurance company that is not absolute garbage. Look at all the other reviews online, they are a one star service for a reason... it's because they are absolutely terrible!

Worst company i ever dealt with as far as reimbursements are concerned.Since July of 2024 i have been trying to get 50% back on an Xray my wife had gotten done.My plan entitles me to that.I went as far as speaking with a supervisor who told me how to fill out the proper form after she emailed it to me.No one at Delta Dental knows what they are doing.Not even the supervisor I would give them a O if i could.I would never recommend this company to anyone.All they did was lie to me and give me the run a round.This company needs to send all it's workers for a crash course on proper procedures.Every worker had a different answer.They get their money every month from me don't they.And they surely remind you.Typical corporate American greed.I surely hope a company official reads this complaint.It's like any other insurance company they take your money but God forbid you try and get reimbursed good luck.Do your homework first before buying any insurance.It was a real slap in the face getting another letter saying i had to fill everything out again.You know what Delta keep your lousy $60.00 shame on you.

I do not recommend Delta Dental of California. They are obstructive and seem to do everything possible to get out of paying a claim. Claims representatives trying to help are baffled by claim denials. I had general anesthesia (a covered benefit) in my dentist office right before removal of two infected teeth. Because the independent anesthesiologist, licensed and registered nationally, brought in by my dentist was only a certified nurse (no dental certification) they would not pay the claim.

DO NOT SIGN A DELTA CONTRACT OVER THE PHONE WITHOUT READING THE CHARGE NOTICE!! Insurance and Dentist together makes a coup. The clinic already knew that I could not use the plan with less than a year of grace. Even so, they did my treatment knowing that the plan would not pay and they confirmed to me that everything was okay. Now they canceled my third appointment claiming that the plan did not authorize the treatment. I called the plan and they told me that the clinic already knew about the grace period. So now I am forced to pay for a total treatment of almost $800. So please, those of you who are going to sign up for the DELTA DENTAL plan, be aware of this. They are like scammers who come together to commit scams, on one side the insurance company charging your monthly fee, on the other side the clinic that already knows all the regulations and lies saying that the plan authorized it but then sends an absurd bill by mail!! Be aware of this. I signed up for my plan over the phone and was not informed about the 12-month grace period for some types of treatments. Please guys don’t go by DELTA DENTAL

What is with all the negative reviews? I just signed up for the Premium Plan should I be worried now? Did I make a mistake anyone?

My dental office recently notified me that I had two dental plans, resulting in me being billed twice each month for dental insurance coverage. I was unaware that I had been paying for duplicate insurance coverage for the past 10 months. During a conversation with my insurance provider, Delta Dental, the representative acknowledged that one of the plans needed to be canceled but stated that no reimbursement was possible due to company policy. I advise others to be vigilant about potential dual billing practices.

Okay...customer service reps had me on the phone ONE HOUR and TWENTY ONE MINUTES, No one could answer my questions. I was transferred to three different people and in the end they disconnected me. I have paying for dental insurance (high option) with Delta Dental for over twenty years. I'm VERY DISAPPOINTED I cant log in to my account or get answers on claims. People who work for Delta Dental need to be accountable!!!

This is a total scam. I had delta "insurance" through my employer, and I needed an implant that is a covered (at certain percentage, of course) procedure. This outfit simply refused to pay even a single red penny because "we do not have a record of extraction". Do they have records of every single procedure ever done? No. Nevertheless, this generic excuse gave the reason to claim that I was born without that tooth. I know for a fact that there would be no gap if their claim was accurate. How I know? I had a front tooth knocked out when I was a teenager, and there is no sign that that tooth is supposed to be their. But these individuals are inventive. They even sent me a letter from a "dentist" without signature that I never had that tooth... Stay away from this thieves!