Delta Auto ProtectReviews of deltaautoprotect.com

This company scammed me and keeps putting through charges after I canceled. They are highly unethical if not illegally taking money to which they are not authorized. I canceled within 24 hours of learing the Better Business Bureau rated this company an "F" and read many other complaints on-line. Within an hour after canceling Delta billed my credit card again for a second $500 and $1750 respectively. Next I received an erroneous email telling me how to file my claim for a damaged tire and rim which has nothing to do with me, but shows how disorganized the are. I could go on with more details but you get the message - Steer clear of these clowns. Find a reputable company -

Bought their product paid in full. I told him was Carvana but and i had 7 days to give back car. Was told no worries immediate refund if so. Gave car back. Called, Faxed an emailed cancel, THEY WANT 60 BUSINESS DAYS TO REFUND. Are you kidding me? Day 2 of contract, 30 day cancel for any reason. Haven't even activated contract because I did not send in Odometer picture. No longer have car. And by the way Aaron did everything but let me cancel offered discount, longer years, DUDE I DON"T HAVE A CAR TO COVER. Read BBB they are a F rating with over 250 complaints this year MOSTLY OVER NOT PAYING vendors or customers after cancellation. Read their F rating at BBB. Or their Yelp rating. Or Trust Pilot. Extended contract companies sometime get complaints because folks don't understand what they are buying. DELTA GETS COMPLAINTS BECAUSE THEY DONT PAY VENDORS AND DON'T PAY CONTRACT REFUNDS.

Worst company/ scam i have ever seen. This so called company is scamming everyone. They cover nothing when you file a complaint. This so called scam never answers their phone. When they do you are placed on hold for over 25 minutes. Please don’t make my mistake save your money look around at other companies this one is a total scam.

My dealer will no longer deal with them due to non-payment. The one dealer service center I was able to get to accept them can't get in touch with them. This is not surprising as I can't get them to return my calls. Whenever you call them, be prepared to wait at least 20 minutes before you can speak with anybody and when you do, expect to be treated with rudeness and condescension. I highly suggest that you don't waste your hard-earned money with this company. They reek of dishonesty and are actively shortchanging customers and repair shops.

All five stars here are false. I know it because it is the process that I am going through now. My car is now in the dealer shop and they are not even agreeing to fix it even after a week. And before repairing, such things as used cars get all the service details. But there are no good reviews here in progress. Sweet horses are only needed to get a subscription, but it will be painful when you go ahead. The company should no longer be deceived and open to business.

Purchased “Diamond Premier” plan in April 2016, which was their highest level of coverage. Needed a covered repair in April 2018. They accepted the claim, however only agreed to cover a fraction of the cost even though it was a fully covered repair – so I paid over $1700 out of pocket. When the repair shop attempted to get paid for the approved claim amount, they were constantly given the run around, until the repair shop eventually insisted I pay the remaining balance out of my own pocket. At this point, I began calling Delta Auto Protect myself and talked to Aaron and Marie several times. Both of them told me that a check would be sent and received within 10 business days. This happened over 5 times. I also left voice mails and sent emails with the same run around. Claim was submitted on April 24th, it is now July 31st, and still have not received reimbursement for my claim. The warranty is completely worthless, as they do not pay the claims, and if they eventually do (based on complaints I’ve seen on the Better Business Bureau site) it is after the same exhausting run around that I have gone through, and only after reporting to BBB, which I am doing next.

Bought 5 year extended warranties on my 2008 Porsche Cayenne S on 7/24/2017 (ESP# 81585749) and 2006 Mercedes Benz E350 on 1/12/2018 (ESP# 81612608). In January of this year, Delta Auto Protect approved a claim for $481.12 and as of now (7 months later), they have not paid. Every time I call them they say either the check is in the mail or they will use their corporate credit card to pay the mechanic. The mechanic got tired of waiting and so I paid. I have asked Delta to cancel my contract since I can't get them to pay the invoice. They sent the cancellation notice on 5/22/2019 and 5/24/2019 for the two contracts but have not sent the cancellation payment. Like all the other complaints here still have no check only lies from Aaron Lynch and the others at Customer Service (the others don't give their names) Aaron Lynch DeltaAutoProtect.com Delta Auto Protect 1800 John F. Kennedy Blvd. Philadelphia, Pa 19103 (866) 598-5429 Ext 404 Just filed a compliant with the Attorney General and will take legal action. This company should not be in business...is a SCAM!!!

This company is FRAUD FRAUD. They took my money and then did not authorize to fix my car, kept delaying . my car sat in the shop for a month waiting for authorization and now I am stuck with paying for my car. Just Unbelievable!!