Delta Auto ProtectReviews of deltaautoprotect.com

To whom it may concern: On 12-15-2015 I purchased an extended service warranty from Delta Auto for $1500 dollars. On 4-23-19 I took the auto in to get some problems repaired. The repair shop called Delta & they approved the repairs & said that they were covered under the service contract. As of today 6/25/2020 they still haven’t been paid for the repairs. The company is being sued by the attorney general of Pennsylvania for a car scam. I would like your company to reverse the $1500 that I paid because the company (Delta Auto) is a scam.

I would give zero stars if allowed, they have run off with $1866 of my money, they disconnected their phone number, they never returned emails. I am left without a warranty and without my money!!!

Called company 12 days in a row to file claim on truck. No return call. The phone number on website doesn’t work. Finally got email to file maintenance records sent them 5 days ago. Do not sign up for this. Worst customer service ever.

This company is very bad with customer service, last year the garage filed a claim and it took over 7 months for them to get paid. The garage said they will no longer deal with company. I started a claim in January 2020 and still not receiver payment. Both refunds I was told it would take six weeks. They are a bunch of lairs, they never return any messages, or emails. Why did they move from Pennsylvania to California? That seems strange to move. I was told that all the negative claims were false, that is a joke, I feel all the positive claims are false, especially when name of employees and the customers leave their ESP numbers.

I purchased a three year contract with them nearly two years ago.. And have regretted it ever since. Each time a claim is submitted, they place me on hold for nearly an hour, then they will answer take some information and tell me someone will call back with in the next 24 hours.. That call NEVER comes. After countless calls I finally got in touch with "Thomas" who apparently is VP or something and I finally got a check for my claim .. some six months after the fact, and it wasn't as if connecting with Thomas fixed it right away.. no it still took two months of "The check is in the Mail".. claims by Thomas until a check actually arrived. Subsequent claims they have just perpetuated the dodge and never call my Mechanic back.. I Believe now the company is a SCAM.. and I believe the PA AG is suing them.. Stay away from these fraudsters.

This company is a total rip-off. They owed me a refund since Jan 2020, and I have been unable to contact them. Delta Auto Protect is a dishonest and unprofessional company. I filed a complaint with the BBB with no resolution. I will file with the US Attorney General's office with my attorney's assistance.

Completely dishonest. Waiting 6 months for reimbursement. Dozens of calls - never returned, dozens of emails - no response. I've sent a complaint to the Better Business Bureau, and they are getting no response also. STAY AWAY from this one! They suck you in with low quotes - they can afford to because they don't seem to pay claims!

This is Dr. Brame, I have written severL REVIEWS concerning the very, very bad service that I have received. From reading these postings, I am not the only one! My contact with this company started around 10 July 2019, seeking to obtain warranty coverage for my mother's vehicle, 2008 BMW, after speaking with Jesse (no last name), I told him that I was not sure exactly what my mother had done and he assured me that we could lock in this price and if things changed, then we can just have the policy cancelled. they billed my card for $2000 and 30 minutes later I started trying to get my money returned to my account. After several hundred calls, and finally contact with Aaron Lynch (sale manager) and countless times he told me the check was/is in the mail.. I ha e been lied to, hung up on, plaid on hold for hours, etc. Of course, I tried to get my bank to reverse the charges, however, because of the time between the deduction and my contact with the bank .. it exceeded the time limit. I am not please as I can see that many are not pleased. I can also see the the PAAG is currently involved and my prayer is that this company will no longer be in a position to take advantage of anyone ever again, and that full restitution should be made to all involved. Dr. Brame