Cheryl D.
Quick delivery
Quick delivery, great product.

DELSEY PARIS, established in 1946, is a celebrated French brand with a distinguished history in crafting premium luggage and travel accessories. Over the course of more than 75 years, DELSEY PARIS has been at the forefront of innovation, combining traditional craftsmanship with cutting-edge design to create luggage that meets the evolving needs of travelers worldwide. The company's design studio, based in Paris, is a hub of creativity and expertise where each product is meticulously designed with both style and functionality in mind. DELSEY PARIS offers a diverse range of luggage, from sleek carry-ons to spacious suitcases, along with accessories that complement the modern traveler's lifestyle. The brand's commitment to quality and durability is evident in every stitch, zipper, and wheel. DELSEY PARIS is renowned for its dedication to innovation, with products that feature advanced materials, unique security features, and ergonomic designs. The brand's iconic double-zipper security system and ultra-lightweight construction are just a few examples of the ways in which DELSEY PARIS stands out in the luggage industry. Embracing a philosophy of "Innovating to Foster Freedom," DELSEY PARIS merges timeless elegance with contemporary aesthetics, ensuring that each piece is as stylish as it is functional. Whether it's a weekend getaway or an international adventure, DELSEY PARIS is the trusted companion that makes every journey seamless and chic.
DELSEY PARIS (USA) (delsey.com) has 434 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Cheryl D.
Quick delivery, great product.
Rash M.
Had an amazing experience with the Delsey customer service team. Didn’t have any of the issues other reviewers have noted. I emailed customer support (it’s true, there’s no phone line, but didn’t matter) and a wonderful agent Latisha promptly responded. It was a warranty issue needing a bag replacement and she quickly explained the color of the bag I needed was out of stock. But she followed up and said when it would be in stock and set it up to be automatically shipped out. There was an issue with me incorrectly specifying the correct bag, and again she quickly responded with understanding and sent out the correct bag no questions asked. All around wonderful customer service. You can tell Delsey stands behind their products. Latisha deserves a raise!
Brandon B.
Great customer service
Response from DELSEY PARIS (USA)May 24, 2024
Thank you for your feedback. We're glad you had a great experience with our customer service. Happy travels!
Anne
J'ai 3 valises ( 2 cabines Caumartin plus et Titanium extensible, 1 moyenne Titanium extensible) et j'en ai offerte une autre (Caumartin plus cabine), elles sont toutes magnifiques et de bonne qualité. Utilisées plusieurs fois en voyage sans problème. Tout est bien pensé, je les préfère à la marque Samsonite, que je n'utilise plus du coup.
Melodie W.
Great price, great product, easy s d quick delivery!
Shelia W.
Great customer service
Kerin R.
I have owned Delsey for about 8 years prior to this purchase. They replaced a bag a year ago under warranty. They back their products.
Response from DELSEY PARIS (USA)May 24, 2024
Thank you for your loyalty and positive feedback! We're glad that we could assist you and thrilled to hear that our luggage has been serving you well for 8 years. It's customers like you that inspire us to maintain the quality and design you trust. We're delighted to have you as part of the Delsey family. Safe travels, and thank you for choosing Delsey!
Anne
the small carry on luggage from Delsey is my favorite. It is light weight but holds plenty of stuff.
Response from DELSEY PARIS (USA)May 8, 2024
Thank you so much for sharing your excitement with us! We're thrilled to hear that our carry-on luggage is your favorite! It's wonderful to know that the lightweight design meets your expectations. We're delighted to have provided you with a positive experience. If you have any further comments or suggestions, please feel free to share them with us. Happy travels.