DELSEY PARIS (USA) Reviews | Read Customer Reviews of delsey.com

DELSEY PARIS (USA)Reviews of delsey.com

3.0434 reviews
Accessories
6090 Dorsey Road, Hanover, Maryland

Directions Website

DELSEY PARIS (USA)

About DELSEY PARIS (USA)

DELSEY PARIS, established in 1946, is a celebrated French brand with a distinguished history in crafting premium luggage and travel accessories. Over the course of more than 75 years, DELSEY PARIS has been at the forefront of innovation, combining traditional craftsmanship with cutting-edge design to create luggage that meets the evolving needs of travelers worldwide. The company's design studio, based in Paris, is a hub of creativity and expertise where each product is meticulously designed with both style and functionality in mind. DELSEY PARIS offers a diverse range of luggage, from sleek carry-ons to spacious suitcases, along with accessories that complement the modern traveler's lifestyle. The brand's commitment to quality and durability is evident in every stitch, zipper, and wheel. DELSEY PARIS is renowned for its dedication to innovation, with products that feature advanced materials, unique security features, and ergonomic designs. The brand's iconic double-zipper security system and ultra-lightweight construction are just a few examples of the ways in which DELSEY PARIS stands out in the luggage industry. Embracing a philosophy of "Innovating to Foster Freedom," DELSEY PARIS merges timeless elegance with contemporary aesthetics, ensuring that each piece is as stylish as it is functional. Whether it's a weekend getaway or an international adventure, DELSEY PARIS is the trusted companion that makes every journey seamless and chic.

DELSEY PARIS (USA) (delsey.com) has 434 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: delsey.com
Website: delsey.com
Category: Accessories
Location: Hanover, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Accessories, Maryland

Directions Write a review

DELSEY PARIS (USA) reviews

Showing 191 reviews with 5 stars · Clear filters

Jacqueline S.
Jul 8, 2024
Beautiful design
I bought the large Delsey last year and love it and regretted not getting the smaller one at the same time. Luckily the small one was available on their website and now my set is complete.
Report
Judi N.
Jul 2, 2024
Great
Received quickly. Product as advertised.
Report
MARIA P.
Jul 1, 2024
I’ve buying Delsey luggage for more…
I’ve buying Delsey luggage for more than 20 years and they never fail! I love the quality but also their good taste.
Response from DELSEY PARIS (USA)Jul 26, 2024
Thank you for your loyalty over the past 20 years! We're thrilled to hear that our quality and style have consistently met your expectations. We look forward to continuing to provide you with reliable and stylish luggage. Thank you for your continued support!
Report
Marita C.
Jul 1, 2024
Quick delivery and good price
Quick delivery and good price
Report
Macnyc
Jun 17, 2024
Excellent experience with Delsey
One wheel on my trusty 11-year-old Delsey carry-on recently broke, and I emailed the company for advice. The rep said they would send me replacement spinner wheels for free if available. Turns out that the wheels are no longer in stock, so Delsey offered to send me a brand-new carry-on! I was so shocked by this, I didn't believe it until the bag arrived two days later. You don't often see customer service like this these days. Usually companies just don't care! After this experience, I wouldn't hesitate to buy another Delsey bag and recommend the company to friends.
Response from DELSEY PARIS (USA)Jun 25, 2024
Thank you for your loyalty and positive feedback! We're thrilled to hear that our carry-on luggage has served you well for 11 years. It's customers like you that inspire us to maintain the quality and design you trust. We're delighted to have you as part of the Delsey family and appreciate your recommendation. Safe travels!
Report
L S.
Jun 17, 2024
I wanted to replace the wheels
I wanted to replace the wheels on my old suitcase. New wheels were not available so Delsey replaced the entire suitcase. The Delsey Customer Service contact information was easy to find on the Delsey website. The Service Representative was prompt and persistent in finding a solution.
Response from DELSEY PARIS (USA)Jun 25, 2024
Thank you for your loyalty and sharing your experience with us. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything else we can do to enhance your experience, please feel free to let us know. Safe travels!
Report
DAVID A.
Jun 12, 2024
Easy to navigate the web site make my…
Easy to navigate the web site make my purchase. Fast delivery and excellent packaging. Very happy with purchase.
Report
Chris T.
Jun 7, 2024
Great Job
Great Job, they certainly stand behind their product. Solved the issue in less than a week with a replacement.
Report