DELSEY PARIS (USA) Reviews | Read Customer Reviews of delsey.com

DELSEY PARIS (USA)Reviews of delsey.com

3.0434 reviews
Accessories
6090 Dorsey Road, Hanover, Maryland

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DELSEY PARIS (USA)

About DELSEY PARIS (USA)

DELSEY PARIS, established in 1946, is a celebrated French brand with a distinguished history in crafting premium luggage and travel accessories. Over the course of more than 75 years, DELSEY PARIS has been at the forefront of innovation, combining traditional craftsmanship with cutting-edge design to create luggage that meets the evolving needs of travelers worldwide. The company's design studio, based in Paris, is a hub of creativity and expertise where each product is meticulously designed with both style and functionality in mind. DELSEY PARIS offers a diverse range of luggage, from sleek carry-ons to spacious suitcases, along with accessories that complement the modern traveler's lifestyle. The brand's commitment to quality and durability is evident in every stitch, zipper, and wheel. DELSEY PARIS is renowned for its dedication to innovation, with products that feature advanced materials, unique security features, and ergonomic designs. The brand's iconic double-zipper security system and ultra-lightweight construction are just a few examples of the ways in which DELSEY PARIS stands out in the luggage industry. Embracing a philosophy of "Innovating to Foster Freedom," DELSEY PARIS merges timeless elegance with contemporary aesthetics, ensuring that each piece is as stylish as it is functional. Whether it's a weekend getaway or an international adventure, DELSEY PARIS is the trusted companion that makes every journey seamless and chic.

DELSEY PARIS (USA) (delsey.com) has 434 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: delsey.com
Website: delsey.com
Category: Accessories
Location: Hanover, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DELSEY PARIS (USA) reviews

Showing 191 reviews with 5 stars · Clear filters

Barbara B.
Feb 4, 2025
The bag has great detailing and style. A nice companion piece for the larger rolling suitcases in the Chatelet line
Shipping was fast and the bag was well packaged and arrived in perfect condition.
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Ki S.
Jan 31, 2025
Qatar Airlines damaged my Delsey…
Qatar Airlines damaged my Delsey luggage during my three-day flight, but I only discovered it once I got home. When the airline refused to assist, I reached out to Delsey. In 2023, they had promised a replacement due to a wheel defect, but the request was never processed correctly. After explaining the situation and providing tracking details, Delsey USA stepped up and sent me a brand-new suitcase. Having purchased my original luggage from Hudson’s Bay in Toronto, I truly appreciate Delsey’s commitment to its customers. Thank you for delivering on your promise!
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Tooth
Jan 2, 2025
It's a beautiful piece of luggage
It's a beautiful piece of luggage. i can't wait to go on an adventure.
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transistor
Dec 13, 2024
Delsey presso outlet Village Settimo…
Delsey presso outlet Village Settimo Torinese. Non ricordavo più la combinazione per aprire un trolley Delsey Chatelard e ho trovato nel signor Andrea, commesso nel suddetto negozio, una persona di una cortesia, competenza e disponibilità difficilmente riscontrabili al giorno d'oggi. Complimenti sig. Andrea e ancora grazie. Condio Carlo Antonio
Response from DELSEY PARIS (USA)Dec 13, 2024
Thank you for reaching out to us. For assistance with international orders or inquiries, please contact our international customer service team by submitting your concerns to the support team through the below form. They will be happy to assist you further. https://delseyhelp.zendesk.com/hc/en-gb/requests/new
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Anonymous
Nov 16, 2024
Excellent Customer Service
I was gifted a Delsey suit case over 7 years ago. The handle was extendable until recently when the plastic inside was damaged by a loose screw. I emailed Delsey customer service and they responded soon after. They advised me that they no longer had the parts for that model, and instead sent me a TRACKING NUMBER for a NEW suit case! Very refreshing to see a company stand by their product. This is SO rare. I will be purchasing a Delsey the next time I need a new piece of luggage.
Response from DELSEY PARIS (USA)Dec 13, 2024
Thank you for sharing your wonderful experience! We're thrilled to hear that our customer service team was able to assist you and that you were satisfied with the resolution. We’re grateful for your trust in Delsey and look forward to serving you again in the future!
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Jenal S.
Nov 5, 2024
DP Tote
Love the matching tote to my luggage!
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Mary
Nov 5, 2024
I love my backpack and my suitcase…
I love my backpack and my suitcase perfect combination
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Ty W.
Nov 4, 2024
My Forever Love
It is so wonderful to order luggage and know for sure you are getting the best. I love Delsey Paris ever since I purchased my first set in a department store. That is the moment this company has became my for love for luggage. I will stay a faithful Delsey Paris for all my traveling luggage needs. Highly recommend any of their products.
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