Consumer
Shady experience on Deloro
I’m writing this review to warn potential players about the deeply frustrating experience I’ve had with this casino. Since Friday, I’ve been battling to withdraw my winnings, only to face endless roadblocks and unresponsive support. Despite providing all requested documentation promptly—documents that have always been accepted at other licensed casinos—my verification has gone nowhere. Instead of assisting me, their team has left me waiting indefinitely, with no clear updates or explanations. Even worse, after reaching out multiple times on live chat and their platform’s chat, I was completely blocked. I was never rude or disrespectful, only expressing my desperation and financial struggles, and yet they chose to silence me rather than help. This complete disregard for a customer’s legitimate request has shattered my trust in this casino entirely. All I want is my rightful winnings. I feel sad, desperate, and honestly robbed by this experience. I won these funds legitimately, and every attempt to get support has only resulted in more delays, blocks, and silence from their team. This review will remain here until I see the money I have fairly won. Potential players, take my warning seriously—don’t risk your time, money, and trust with this casino.