Del Oro Casino and Sportsbook at DelOroCasino.com is a 100% legit and legal online casino and sportsbook. We are committed to providing our users with the best possible online gaming experience while maintaining a high level of security and trustworthiness. You will feel safe at our DelOroCasino.com. Through our bonus integrity and customer service, we will prove why our platform is the best. We believe that everyone should have the opportunity to enjoy themselves while feeling confident that their personal information is safe. In addition to creating a fantastic gaming environment, we are also dedicated to giving back to the community. In the future, we plan on donating to charities worldwide, as we believe in the importance of making a positive impact on the world. Join us on this exciting journey and discover the joys of online gaming in a safe and trustworthy environment. Alongside our large bonuses, Del Oro Casino and Sportsbook has features that no other online casino has. The first feature allows you to become an automatic agent by sending your bets to your friends. At Del Oro Casino and Sportsbook, when you send a bet and a person plays that bet, you make a percent of their losses. Another cool feature at Del Oro Casino and Sportsbook is that we will have a live store where you can win real prizes such as beautiful jewelry that will be verified by a jeweler. I hope everyone has an amazing time gambling at Del Oro Casino and Sportsbook on DelOroCasino.com and you can always reach out at [email protected].
Del Oro Casino and Sportsbook (delorocasino.com) has 259 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
delorocasino.com
Website
delorocasino.com
Category
Gambling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 26% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ne jouez pas sur ce site
J’ai gagné une très grosse somme d’argent et du jour au lendemain le site a fermé mon compte en me confiscant mes gains
Et je n’ai aucun recours possible
Ils disent que j’ai plusieurs comptes ce qui est totalement faux!!!
Fuyez ce site
BA
Baptiste
Mitigé mais satisfait de la prestation.
Mitigé mais satisfait de la prestation.
IA
Io Ap M.
hello is there anybody knows why…
hello is there anybody knows why verification procces take more than a month?is that casino policy or what.thanks
YC
Yosvany Castañeda S.
Todo esta bien hasta ahorra gracias
Todo esta bien hasta ahorra gracias
MJ
Mr Jordan M.
Great casino
Great casino, no issues at all.
Only advice for new players, complete the Verification first before depositing.
Response from Del Oro Casino and SportsbookMay 10, 2026
Hello Mr Jordan,
Thank you so much for your kind review!
We’re delighted to hear that you’re enjoying your experience with us and that everything has been smooth for you. That’s exactly what we strive for — a fun, fair, and hassle-free experience for all our players.
We truly appreciate your trust and support, and we look forward to continuing to provide you with great games and excellent service.
Wishing you lots of fun and good luck! 🍀
Best regards,
AT
Atsejjj
€21,834 winnings confiscated – KYC delays then account closed
Update 15th april 2026 :
Following your public response, I contacted you privately as invited, but have received no reply (5 days).
Therefore, I would like to raise the following legitimate concerns:
THIS CASE MAY AFFECT THOUSANDS OF IPHONE USERS:
My account was closed and €21,834 confiscated based on “matching IP address” and “identical device fingerprint data”.
I use an iPhone 13 (iOS), where Safari enforces strict privacy protections. Apple explicitly limits access to device data and standardizes system information so that multiple devices appear similar, preventing reliable fingerprinting (see: apple website / safari/ privacy/ ).
The “matching IP address” has never been specified. I have only used my personal Wi-Fi or mobile network.
The only possible exception is a SINGLE VPN USE FOR A FEW MINUTES, done ONLY AFTER YOUR SUPPORT INSTRUCTED ME to access a Pragmatic Play promotion unavailable in my country (FRANCE) and play a few free spins (screenshot available upon request).
THIS POINT IS CRITICAL: THE ONLY UNUSUAL CONNECTION RESULTS DIRECTLY FROM YOUR SUPPORT INSTRUCTIONS.
I can provide records confirming this limited VPN use as well.
Could you clarify your position on VPN usage on your platform? How can a support agent instruct its use, while I am later accused of IP sharing, given that VPNs are known to generate shared IP addresses? Is this instruction given to all customers?
Shared VPN IPs and standardized iOS fingerprints cannot reliably link accounts.
This raises a broader concern: are your customers being penalized based on unreliable technical methods, especially Apple users?
If any of my personal data or payment methods have been used in connection with other accounts, I request to be clearly informed.
If not, on what basis was such a serious decision made?
After closure, I was contacted by Heats Casino, another brand operated by the same company, despite never registering there. No explanation was provided on how my data was obtained.
No reply to my private message despite the seriousness of this case.
I remain open to a fair and transparent resolution.
Initial review : Deposits were fine (~€3,000).
Passport approved, but selfie repeatedly rejected → KYC kept dragging.
I was even encouraged to keep playing to “speed up” verification.
I reached €21,834.
I was never able to complete KYC or access a withdrawal.
Then my account was blocked and closed.
Reason given: “multi-accounting” based on “technical evidence”.
I used one account, real identity, one device, no bonuses.
No concrete evidence was ever provided.
I was told, for “privacy reasons”, they cannot share any details about the accounts I’m supposedly linked to — which makes it impossible to understand or defend myself.
No access to my account.
No communication from support.
Winnings confiscated.
Be cautious.
Response from Del Oro Casino and SportsbookApr 8, 2026
We take all feedback seriously, and we would like to clarify this case.
Following a detailed internal investigation, clear technical evidence confirmed the creation and use of multiple accounts, which is strictly against our Terms & Conditions.
This conclusion was not based on a single factor, but on a combination of indicators, including:
* Matching IP address
* Identical device fingerprint data
These elements together confirm that the accounts were accessed under the same technical environment.
As a result, and in line with our compliance policies, the account was closed and the winnings were considered void due to violation of our Terms & Conditions.
Please note that for security and privacy reasons, we are unable to disclose full technical details publicly.
We remain committed to fair play and transparency and are always available to review any legitimate concerns through the proper support channels.
AN
Anniina
Casino is very good
Casino is very good. Lots of bonus and free spin whitout depost. Good site. U try and u love it!
FA
Fatiha A.
Trop long pour valider un selfie au…
Trop long pour valider un selfie au bout de 4 jours on me dis que mon selfie n'est pas validé parcqu'il n'inclue pas ma pièce d'identité il aura fallu 4 jours pour le dire cela. J'ai renvoyé un autre mais toujours pas validé vraiment mais vraiment déçu de ce casino je vous le déconseille vivement trip trop long