Frank B.
It took about 11 days to get the…
It took about 11 days to get the battery, I have been using it and the battery last about 3 hours, I was looking to get 5 hours.
Response from dell-laptop-battery.netFeb 29, 2024
Dear customer， Thank you for sharing your experience with the battery. I understand that it took about 11 days to arrive and that it currently lasts about 3 hours, which is less than the expected 5 hours. I apologize for the inconvenience this may have caused you. I will forward your feedback to our product team for investigation. In the meantime, if there's anything else you can tell us about your usage habits or the conditions under which you use the battery, it would be helpful for us to understand the issue better. We value your feedback and are committed to improving our products to meet your needs. Thank you for your patience and understanding. good luck， dell-laptop-battery Team