Ronald E.
Unethical Invoice Practices
Been using this service for the past few years with no major issues other than the fact they flood your email box with reminders over and over again, weeks prior to renewals which is excessive and annoying. At one point we had three different entities that we registered with this agency. One of the registered companies we closed earlier this year. Yet, delawareregisteredagent.com sent us a bill 8 months post-closing that account to register it for the next year. Since we have a few companies registered we didn't realize the bill was for a closed account and we paid it. However, two months later when we realized what happened, the agency refused to refund us in full for something that was their mistake in the first place. This registered agent service had no right to send us a bill for a company they knew was closed. It created confusion on our end and while they gave us a partial refund, they didn't take any responsibility for the error on their part by refunding us in full. I would be very careful dealing with this agency moving forward as sending out bill reminders for companies that are no longer registered with them is not an ethical practice.
Response from A Registered Agent, IncJun 30, 2026
Hey Ronald, so sorry for the late response. While we work with the Division of Corporations to submit filings for our clients, our system is not directly connected to the state. It is up to the account owner to cancel their service if they dissolve their company or change registered agents. We're truly sorry if this was not clear at the time. Some people like to keep service for a year after they dissolve just in case any service of process is delivered. But if something like this happens we always do right by our clients, and will issue a refund up until the dissolution date of the company on state record. We also make it easy to remove any service through your online account with one click. If you ever have questions about how our services work in the future, you can always reach out by phone or email. We help well over 50,000 businesses, both local and out-of-state, and have real support here when you need it!