Joe
100 % DISSATISFIED !!!
So here I go, being honest and sincere and very straightforward - This guy Koda is a very rude and disrespectful business operator, or whatever he considers himself. Not only did they lose my order but then did not proceed to answer my emails after taking the money from my credit card. I had to email two times before getting an answer just to be told that they never received the order. However, remember, they took the money. After having my initial conversation with him on the phone he proceeded to be very mouthy and disrespectful. Making demeaning comments and then following up with " make sense" ? Like I'm some kind of knit wit. He repeated this comment numerous times to me after talking to me like I was a child. He continuously tried to talk over top of me when I tried to make my complaint. And in the end still insisted that they never received my order. This guy is running a business out of his basement and clearly doesn't have the first clue about business. I have been in the customer service industry for over 40 years, this is not how you treat your customers, the people that are supporting your business. Stay clear, there's better places to buy your products.