G H.
Big problem !!
I ve tried to pay a license , there was a long time to wait for acceptation og the card , so i try two times with no answer . Then i ve seen the day after i ve been charged two times , i ve paid two licenses !! i tried to email the support in order to be refund for one license and nothing happened !!! I ve been refund for the license
Response from DeekeepMay 8, 2023
Would you please send us your order information (including the product name and version, the purchase email address, payment date, payment method, the last four digits of the card, if you have receipts or invoices, forward them to us too) to the email [email protected]? You will get a reply within 48 hours. We will check your orders, send you the licenses. If you make a repeated order by mistake, we are happy to refund you one of the charge as soon as possible.



