Decor OutdoorReviews of decoroutdoor.com

Decor Outdoor was great to work with! They were very responsive when I had a question about my order and shipped it out quickly. I am very pleased with my purchase and I appreciated them reaching out after I received the item to ensure everything was as expected. Top notch customer service!

The best customer service and price at Decor Outdoor

easy purchase, I would order from them again.

The company had exactly what I needed and the rep spent significant time on the phone and exchanging emails to assist me with my decisions. The fabric samples came promptly. This company was so responsive. The best customer service.

Works so well and such a elegant design

Such amazing communication and customer service. Bill usually got back to me within minutes and kept me posted about my order status. He jumped right in and helped deal with a shipping issue that was not his fault. My Skargarden Laknas benches are the perfect addition to my outdoor space. Such amazing quality and craftsmanship. They have a timeless modern design that works with many styles.

Great customer service

Recently I decided to replace a broken part on a very large Shademaker umbrella. I called the company to inquire about purchasing the part. I was given the email address for Bill Ferris at Decor Outdoor. Bill was absolutely fantastic. It did not matter that I purchased the umbrella at a different store (the question never even came up). He responded quickly and from just a few pictures and my less than expert knowledge, he was able to determine which part I needed. When a problem popped up with shipping, he explained the issue and helped to resolve the problem in a way that was mutually beneficial. I couldn’t be more pleased with the help that I received. I highly recommend Decor Outdoor. I really appreciate that the Shademaker company recommended Bill to me.