Amy K.
I just googled the company address they…
I just googled the company address they have on their website because they didnt include the city, only 12666 Elm St 80241 Thornton That address belongs to a home for sale on Zillow in Thornton, Colorado. They show a big beautiful commercial building on the website. Nope!
Response from DecorluxelifeJan 3, 2026
Hi Amy, thank you for sharing your concern. We take transparency seriously and would like to clarify a few points. At this time, we’re unable to locate any order under your name/email in our system. If you have placed an order, please reach out to our support team with your order number or the email used at checkout so we can verify and assist promptly. Regarding the “big beautiful commercial building” shown on our website — that is our manufacturing facility. We operate with an online sales team and production partners, and we do not require customers to visit our factory for purchasing or after-sales service. We’re happy to help confirm any details and address your concerns directly. Please contact us at [email protected] and reference this review so we can assist you quickly. Decorluxelife Team