Decor Lane Reviews | Read Customer Reviews of decorlane.com

Decor Lane Reviews | Read Customer Reviews of decorlane.com

Decor Lane reviews

Showing 23 reviews with 5 stars · Clear filters

Lori R.
Jun 1, 2023
Issue resolved! Excellent customer service!
I had an issue with the color of the square accent pillows. The customer service was excellent & sent new pillows with email keeping me up to date. My new Duvet & pillows are absolutely beautiful! Very happy with the whole experience!!
Response from Decor LaneJul 1, 2023
Dear Lori, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product, Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. Best regards, Customer Care Team Decor Lane
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Tina H.
Apr 28, 2023
The Customer Service at Decor Lane is…
The Customer Service at Decor Lane is excellent. I ordered a Duvet Set and realized after it shipped that I had ordered the incorrect color. They were able to retrieve the shipment and send the correct color to me. I will definitely shop with Decor Lane in the future.
Response from Decor LaneJul 1, 2023
Dear Tina, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product, Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. Best regards, Customer Care Team Decor Lane
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Niki J.
Apr 28, 2023
Beautiful, Great Quality, Fast Shipping!
I bought this for my client's master bedroom and it's gorgeous. Great quality and super soft, and shipped quickly. The packaging was also beautiful and it was nice to get an extra bag! Definitely will purchase more for future clients. Customer service was also amazing when I had questions on the different bedding set sizes. You won't be disappointed!
Response from Decor LaneJul 1, 2023
Dear Niki, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product, Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. Best regards, Customer Care Team Decor Lane
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Consumer N.
Apr 28, 2023
Oh my gosh …. beyond belief service!
Oh my gosh! How Great the team is at Decor Lane! Way, way beyond expectations with their quality service… helped me to change and coordinate my order when I realized that I ordered one duvet set with 4 pieces and should have ordered the one with six pieces… then I ordered the down insert and the team worked to coordinate shipping the items… that was awesome.. but wait.. there’s more! I wanted the down topped hotel featherbed topper but the sizes they had would not fit my king mattress… they went to the manufacturer and it’s being custom made just for me! Gave me a discount on top of that too! Wow, wow, just tremendous! Thank you team!
Response from Decor LaneJul 1, 2023
Dear Customer, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product, Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. Best regards, Customer Care Team Decor Lane
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Kim
Jun 16, 2021
Loved my order
I ordered a duvet and pillow cases with 1000 count Egyptian cotton and they were embroidered. They arrived a week before I was expecting and they are stunning. I loved the breathable fabric and all of the detail. The company reached out to me to double check the measurements were very kind. I'm so happy and satisfied with my purchase. Well worth the money spent.
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Skyee T.
Jun 7, 2021
Loved my Egyptian cutlery
Loved my Egyptian cutlery, I was able to track exactly where it came from and the whole process it took to come from where I live. Awesome experience from decor lane thank u so much ☺️
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Sameer S.
Jun 2, 2021
Had a great experience
Had a great experience! The representative was helpful when I got the wrong size and helped me exchange the items easily. Good quality products.
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