Decor Lane Reviews | Read Customer Reviews of decorlane.com

Decor Lane Reviews | Read Customer Reviews of decorlane.com

Decor Lane reviews

Showing 23 reviews with 5 stars · Clear filters

Carol W.
May 7, 2024
Extremely helpful chat assistance, and NOT from a BOT
I chatted with Jay, who gave me a heads up that there would be a difference in size between US standard and European standard. I would have ordered something that would have been the wrong size and couldn’t have been altered to fit. I was spared a disappointment AND expense! Jay was also so patient while I checked measurements on things— couldn’t have asked for better customer service!!
Response from Decor LaneJun 6, 2024
Dear Carol, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product. Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. Best regards, Customer Care Team Decor Lane
Report
R & Co D.
Feb 5, 2024
Excellent Online help!
Very responsive & quick to help answer any questions. Answered with very detailed information and very polite!
Response from Decor LaneFeb 7, 2024
Dear Randi, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product. Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. Best regards, Customer Care Team Decor Lane
Report
Paul
Feb 2, 2024
This is the company I can trust
I wasn’t clear about the print description then I contacted customer care team and promptly received the answer that completely satisfied me. I went to ordering and received the package without delay.
Response from Decor LaneFeb 7, 2024
Dear Paul, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product. Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. Best regards, Customer Care Team Decor Lane
Report
Jade
Jan 26, 2024
Good quality 👌
Good quality 👌 Very satisfied with my order. I will definitely order more
Response from Decor LaneJan 28, 2024
Dear Jade, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product, Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. We tried but couldn't add the picture you shared with us and we're very disappointed that others won't be able to see how creatively you've made use of the extra pillowcases. Best regards, Customer Care Team Decor Lane
Report
Maria
Oct 7, 2023
I loved the duvet cover and my sham reuse!
I loved the duvet cover. Since I didn’t need the pillow shams, I used them to cover the two dining room chairs at ends of the table - love😍!
Response from Decor LaneOct 8, 2023
Dear Maria, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product, Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. We tried but couldn't add the picture you shared with us and we're very disappointed that others won't be able to see how creatively you've made use of the extra pillowcases. Best regards, Customer Care Team Decor Lane
Report
Renee B.
Jun 17, 2023
Easy to order and good communication…
Easy to order and good communication from the seller. I would shop here again.
Response from Decor LaneJul 1, 2023
Dear Renee, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product, Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. Best regards, Customer Care Team Decor Lane
Report
Julivie E.
Jun 6, 2023
There customer service is fantasticic
There customer service is fantastic. I love their product as well.
Response from Decor LaneJul 1, 2023
Dear Julivie, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product, Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. Best regards, Customer Care Team Decor Lane
Report
Samantha
Jun 3, 2023
Decor Lane Provided the highest of quality
Great treatment and although I didn’t want a full set for this specific room , but had fell in love with some of the beautiful high quality pieces, Decor Lane went above and beyond to make my experience important. Their products are stunning and they provided a personal touch in all aspects of my experience. I will be buying from them again. And will absolutely tell my friends in my community whom many of which are building homes up here on the mountain currently .
Response from Decor LaneJul 1, 2023
Dear Samantha, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. It's always a pleasure to know that we're meeting our customers' expectations and providing them with the quality service they deserve. We are thrilled to hear that you had a wonderful experience with our product, Your kind words and support mean a lot to us and we truly appreciate your patronage. We hope to continue serving you in the future and delivering the same level of satisfaction that you have come to expect from us. Best regards, Customer Care Team Decor Lane
Report