Merlin W.
socials are key
no communication through the website is effective--commenting on their social media gets their attention. like all of the other reviews here, i ordered through the website, got an order confirmation, and paid for a 3-5 business day shipping, and then never received shipping confirmation. i looked them up and found out that multiple people had the same experience BUT some people found some luck with them after publicly commenting on social media. i commented on their instagram and INSTANTLY got a DM asking for my order number and only THEN got tracking info emailed to me. in my opinion, it's either a lowkey shady company or one that's overwhelmed after recent social media hype. either way, i hope the growing pains ease and logistics get smoother.