DecantXReviews of decantx.com

Perfumes in your store are different from the original ones

Question an order over a week ago and have heard nothing since despite writing emails calling and putting the messages on Instagram. I’m going to call my credit card company and stop payment.

I emailed you guys about a "botched order" yesterday. Order #219311. I ordered 19 5ML vials and one 3ML vial. You guys sent me 19 3ML vials and one 2ML vial. Could you please email me back so we can take care this.

The perfume is really good. But my last purchase didn’t arrive

You won’t receive your product!!! Don’t do it!!!

They are terrible with shipping, I should’ve gotten my money back. I lost 108$ and never received my order. This website shouldn’t even be verified as a legit company.

Es un desastre. Nunca se envió mi pedido y en sus políticas, supuestamente, los pedidos se envían en 5 días hábiles o menos. Se cobraron el monto del pedido de mi tarjeta y me enviaron un correo diciendo que mi orden ha sido confirmada y cuando entro a la página y registro el # de orden me dice pedido no encontrado, y hasta la fecha absolutamente nada. No recomendable, no compren aquí si no quieren ser estafados.

I received a damaged and empty package with missing items. I immediately informed the company and provided the requested photos as proof for the refund. Despite this, they changed their stance and refused to help without any valid reason. Their behavior is dishonest, and they clearly don’t care about their customers. Please, do yourselves a favor and avoid this company! I will never purchase from them again, and I’m preparing a YouTube vlog to share my experience. Truly an awful company!