JR
Great Customer Service!!
Great Customer Service!!
Response from DecantXJan 2, 2026
It means a lot to our team to hear that you had a great experience with our customer service.

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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JR
Great Customer Service!!
Response from DecantXJan 2, 2026
It means a lot to our team to hear that you had a great experience with our customer service.
Jamie D.
Great, fast, and reliable.
Response from DecantXJan 2, 2026
We are really happy to hear your experience with us has been great, fast, and reliable.
Consumer
5ml decant came taped to prevent leaks. Came 6 days earlier than expected. Great, fast, and legit service.
Response from DecantXJan 2, 2026
We are really happy to hear your 5 ml decant arrived early and safely, and that the extra taping helped prevent leaks.
Michael A.
I love this website for buying sample colonges,best designers colonges it is The best and very authentic and i love the atomizer as well has a very nice spray to it and the staff are very helpful as well
Response from DecantXJan 2, 2026
We are really happy to hear you enjoy buying your samples with us, that you love the designer fragrances, and that the atomizers and their spray make you happy too. Knowing that you find our scents authentic and our team helpful truly means a lot to us.
Blake P.
Customer service was extremely helpful and I will gladly be ordering from DecantX again because of it. Oh and the products are great too
Response from DecantXJan 2, 2026
We are really happy to hear that our customer service was so helpful and that you enjoyed the products as well. We're pleased to hear that you would gladly order from us again!
Selase F.
Great long lasting scent
Response from DecantXDec 31, 2025
We’re glad to hear you enjoyed the long lasting scent!
Jeff W.
Shipping company made an error therefore my package is lost. I filed a ticket with DecantX, received an answer within an hour with immediate back and forth replies. They ended up sending me a new order immediately. Great service.
Response from DecantXDec 30, 2025
We’re sorry the carrier issue caused trouble with your delivery, but we’re glad our team was able to respond quickly and get a replacement sent out right away. We appreciate your kind words and are happy to know the service made a difference.
Richard M.
Love DecantX. Good selection, frequent sales, free shipping, and if there’s an issue they work with you to rectify it. What else can you ask for?
Response from DecantXDec 30, 2025
We’re glad to hear you enjoy the selection, frequent sales, and free shipping, and that our team is there to help whenever something comes up. We truly appreciate your support and loyalty!