DecantXReviews of decantx.com

Very helpful support team. DecantX is a reliable and trustworthy service. If you are ever interested in purchasing a fragrance and want to try something out definitely give them a try

DecantX is my go-to for samples or smaller sizes. I have ordered countless samples from them & 100% would recommend. Free shipping, very fast, very good pricing on scents you'd like to try or just can't afford a full bottle of. You do not need to question authenticity with them - always real perfume/cologne & always so professional. Great customer service & just quality at all levels.

I’ve made multiple orders from DecantX. I really like their competitive pricing and wide selection of fragrances. I am also pleased to say that I’ve received excellent customer service when I raised concern that USPS marked my package as delivered, but hadn’t actually delivered it. Debbie is the associate that responded to me, she was very warm and professional in her response and prompt in contacting USPS to resolve the issue. The next day the tracking information was updated and my package was on the way for delivery. This positive experience has definitely made me confident in doing repeat business.

I love their service! You can get samples of all the best perfumes and they come in various sizes. The website is easy to navigate and the delivery service is fast. I have ordered from them a few times. One of my samples arrived with a malfunctioning sprayer, but after I contacted their support team, they sent a replacement the same day. Excellent customer service!

Fast service. Good prices.

First Class Company that has excellent customer service! I recently had placed an order to which somehow "FedEx" lost the package, I contacted customer service to let them know it had not been received and give them the FedEx ticket number, and in a very short time i received a response from Debbie stating they will investigate the issue with fed-ex, and if I would like a replacement order. I gave it a couple days following up with FedEx who closed out the ticket saying sorry they couldn't locate the package. I then responded to Decantx customer service asking for the replacement order, and again within a short time Debbie responded with the order info and tracking number through usps. A+++, thank you very much to (Debbie) for Great Customer Service!!!

Decant x has always shipped my products fast and professionally. Bottles sealed. Great price. Also my emails were answered the same day Great Job Luke.

I’m really impressed with the quality. The decant bottles are solid metal, not cheap plastic, and the sprayers produce a nice fine mist. Everything was packaged securely and shipped quickly. Scents arrived fresh and exactly as expected, with clean labeling and a very professional presentation. Couldn’t ask for better service from start to finish. Highly recommend.