Oyt Z.
DO NOT SHOP AT DECANTX!!
HORRIBLE CUSTOMER SERVICE. They WILL CANCEL ALL YOUR ORDERS FOR NO REASON AND NEVER SEND YOU A REFUND!! BUYERS BEWARE!!

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Oyt Z.
HORRIBLE CUSTOMER SERVICE. They WILL CANCEL ALL YOUR ORDERS FOR NO REASON AND NEVER SEND YOU A REFUND!! BUYERS BEWARE!!
Marcus B.
I ordered two 5ml bottles of the same fragrance. Charged me for both. But only received 1 in the package. Immediately emailed them about the issue. Still have not received a response. That was over a week ago now
Shafic N.
Items I ordered have still not arrived, it’s been over 12 days. I will not order anything from this company ever again. Would not recommend to anyone.
Charles S.
Haven’t received anything yet this a slow process from y’all end the package is usually wrong experience from dealing with y’all
SM
Very slow shipping
Arnaldo R.
My order one week?
JON S.
Shipping timelines vs actual dates are horrendous
J D.
I have to say that my experience was dreadful. The order I received was leaking all over the inside of the bags soon after the containers completely leaked out all liquid that was present these were 10 Milliliter vials. I contacted tldecantx and asked for help. was given the run around they wanted to offer me 2 milliliter vials as a replacement which I. Feel is not the right way to treat your customers especially due to. Faulty sprayers I will not be using this website and business for any of my needs and anybody. I know will not be using this website for their needs as well. They they offered me 2 ml files. I told them no thank you. I will move on to another website. I am disgusted