Grant S.
My bottle of cologne came destroyed in…
My bottle of cologne came destroyed in the package.

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Grant S.
My bottle of cologne came destroyed in the package.
Anthony H.
I paid for extra shipping and I ordered 6 days ago and hasn’t shipped yet
Biloa M.
Very bad. I have been waiting for my order now for two weeks. not acceptable.
Sarang S.
Did not receive my order. Tried to reach using the email provided but got no response. Would suggest to avoid this enterprise altogether.
Luis V.
no resolution
JEAN G.
I purchased from this site and and after 8 days later i didn't receive my order, i send a email to them and they was investigating and said that usps had delivered my package but somehow it got lost that is nothing they can , just offer me 20% off if I wanna purchased the same order!! Stay away from this site!! Pure scam
Calvin W.
You canceled my order without telling me.
Consumer
Did not have a good time with customer service. Also there are many better places to get Decant’s. I’m not a huge fan of the quality of atomizer and don’t like that they put the label on inside of bottle. But other than that it seems they are authentic.