DecalsReviews of decals.com

Sheresse was fabulous from start to finish of our order and so understanding and patient of our questions and concerns. Would highly recommend her as your go to person to get it right. Really appreciate her and how well she does her job.

My name is Ryan McCleary and my wife and I own Decals.com Please be careful to judge our company based on these trust pilot reviews. As we are human and do make errors, we are not a scam company. After reading these reviews I have tried to find each of the negative reviewers in our system. Most of them I cannot, I saying out of the thousands of client projects there isn't errors that happen. The fact is about under 1% of orders have an error, either in product produced, quantity sent, or shipping complications due to ups or FedEx errors. We have a great team that works extremely hard to provide the best customer service and product available online. As a small US based, non private equity owned online print service provider, we appreciate each opportunity you give us. We don't take your trust or orders for granted. If you are a real customer and ever experience what is being claimed here please call Decals.com and ask for me directly and we will do our very best to take care of you and your company. Sincerely Ryan

I was a bit surprised to see all the negative reviews associated with Decals.com. I used them for my trailer decal on my company trailer and I was very pleased. The decal has been on there for about 5 months now and my trailer sits in direct sunlight and it still looks like new. Kalie even reached out to me via phone because a few things didn’t work with my submitted design so she spruced it up for me and even added the exact color match that I requested. The decal is quite large and it was priced accordingly. I bought a vinyl applicator kit and didn’t have any trouble applying the sticker myself. I personally would use them again and probably will for my future needs as my company grows.

I was sort of surprised to see decals.com with so a low rating, my experience was fabulous! My order was small and cheap, just a couple qr codes printed that were 6×7in. Because I didn't realize my image was squared, and I needed it formatted a bit to fit, I heard from Andrea for approval. She wanted to make sure it looked out, and scanned ok. Ironically the full size decal I ordered for 100 bucks from another company didn't notice the random bright line that didn't belong. Hence ordering decals from this company. I literally changed the dimensions to cover their lack of concern in the proof dept. Andrea at decals took every step anyone could expect to make sure these small stickers were printed correctly. Not only do they scan great, they even included an extra 4. I don't know why... but it was certainly a nice touch! Screw printmoz, I'm sticking with decals.com.

We ordered vinyl decals for our boat. They were very helpful during the ordering process, making suggestions when I wasn't sure which type to order, making sure the proofs were correct. Order came on time and they looked amazing. We didn't do the best job putting them on, but that was our own inexperience and they provide helpful videos for installation. They actually look great on the boat!! And they sent us a thank you card for our order, although our order was only about $100. I thought that was pretty classy. I wanted to order locally, but it would have been twice as much. I highly recommend Decals.com.

This was my first experience ordering from Decals.com. We needed a handful of custom magnets printed. I found the ordering placement simple enough, and I got a quick response email confirming my order and letting me know they were happy with the design I had provided and options I had selected. Although I could have had a hard copy test proof sent beforehand, I chose not to in this circumstance. The order was fulfilled and delivered quickly (to Florida). The magnets are of a good quality and print to the level I was expecting. I also received a hand written note from Seth thanking me for my order. Overall, a very good personal experience, and no complaints.

I placed an order with my slapped together image(s), requested the proofs, and I got my phone call. Holly informed me that what I had submitted would look weird, but she got the idea and had suggestions on how to get where I wanted to be. I gave her the freedom to edit as she pleased, we agreed on a size, and all looked well in the proof. I've dealt with countless decal companies over the last 15 years, and I've even worked in vinyl signs/decal shop for a while so I know what is typical and what I can expect. I'll be honest, with a name like Decals.com I figured.... great, how long before I get annoyed with the 'big company' nonsense. Y'know, no callbacks, no communication, etc. because they've got a thousand other dudes spending 10x your invoice, that sorta thing. I didn't get any of that from y'all. Holly was courteous, bubbly, professional, and easy to work with. Without someone reviewing my submission and placing that phone call, I probably would've been left with a dissatisfactory result at my own fault. So yeah, decent service, but that's not really what brought me here today. I'm used to being on the receiving end of substandard business practices, so when companies remind me of what business should look like it stands out to me. I'm here because I received a hand written card from Holly at Decals.com. Yes, hand written; there's definitely an impression and definitely ballpoint ink lol. I have never received a hand written anything from a company for simply making a purchase, whether it was $70 or $7000, NEVER! If you did receive something that looked hand written it's guaranteed printed. Like thanks for wasting the paper and confirming the worst...? lol I was a bit concerned when I saw it. "My decals ain't fittin' in there...." but wow, what a pleasant surprise. Thank you! Thank you for reminding me that big businesses don't have to suck, and there is light at the end of the tunnel. I'll be back.

The Associates were very Friendly, When I sent the Design in it was in the wrong format. Decals .com had their Graphics Department re-do the Sign in a format they could use, and they didn't charge Me extra! The Quality of the Materials they used and the Brilliant Glow at Night Colors were Fantastic! I have used companies that advertise on TV a lot as Fast, I needed High Quality and Fast and Decals.com did both in less the 1 week! I would Highly Recommend them to anyone who wants to make a great first impression for their Business. Finger Lakes Chef on Demand Chef Wayne