DecalsReviews of decals.com

Response from DecalsJul 9, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the ordering process was frustrating. To produce the highest-quality printed decals, some artwork requires additional preparation before it can be printed at full resolution. When submitted artwork isn't suitable for production, our team will reach out to discuss the available options rather than printing a product that may not meet our quality standards. We understand that unexpected artwork adjustments or additional charges can be frustrating, and we appreciate your feedback. Comments like yours help us identify opportunities to better communicate our artwork requirements during the ordering process. Thank you again for your feedback and for giving Decals.com the opportunity to earn your business.

Response from DecalsJul 9, 2026

Thank you for taking the time to share your experience. We're sorry to hear that your reorder didn't meet your expectations and that the resolution offered left you disappointed. We understand how important consistency is when reordering custom decals, especially when they're being used to represent your business. Our goal is to ensure repeat orders match approved artwork and specifications, and we're sorry that your experience did not reflect that expectation. We appreciate your feedback and use comments like yours to continually improve our processes and the experience we provide to our customers.

Response from DecalsJul 9, 2026

Thank you for your feedback. We're sorry to hear you were unhappy with your experience. We understand that email preferences are important. Customers can unsubscribe from our marketing emails at any time using the unsubscribe link included in our emails, and we're always happy to assist if additional help is needed. We appreciate you bringing this to our attention and will continue looking for ways to improve our customer experience.

Response from DecalsJul 9, 2026

We're sorry to hear that your experience with Decals.com left you feeling so disappointed. Providing quality products and responsive customer service is important to our team, and it's concerning to hear that we fell short of your expectations. Thank you for taking the time to share your feedback. We appreciate every customer's input and are continually working to improve our products, services, and overall customer experience.

Response from DecalsJul 9, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that our promotional materials left you with a negative impression of Decals.com. Our goal is to provide a wide variety of customizable products that meet the needs of many different customers and organizations. The products we offer are intended to serve a broad range of customer requests and should not be interpreted as an endorsement of any particular viewpoint or ideology. We appreciate you sharing your perspective, and we'll take your comments into consideration as we continue to evaluate our marketing materials and the way we present our products. Thank you again for your feedback.

Response from DecalsJul 9, 2026

Thank you for taking the time to leave your feedback. We're sorry to hear that your experience with our customer service didn't meet your expectations. Providing friendly, responsive support is something our team takes seriously, so it's disappointing to hear that we left you with this impression. We appreciate your feedback and are continually working to improve the service we provide.

Response from DecalsJul 9, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with your order and our customer service left you frustrated. We understand how important it is to have confidence in your order details before production begins, and we regret that our communication and the options available to you during the ordering process did not meet your expectations. We appreciate your feedback, as it helps us identify opportunities to improve both our ordering process and the customer experience.

Response from DecalsJul 9, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that your order didn't meet your expectations and that the resolution we provided left you disappointed. Our goal is to produce every custom order according to the approved artwork and specifications, and we understand how frustrating it is when the finished product isn't what you were expecting. We appreciate your feedback and are continually working to improve our products, communication, and overall customer experience.