customer
I canceled this account with Elena
My account was fixed in a timely manner.
Response from Debt Advisors of AmericaMar 6, 2025
Thank you for your feedback. We sincerely apologize for any inconvenience you've experienced. Please rest assured that we have already contacted Start New Financial to request a full refund for you. To finalize the cancellation and refund, please reply 'yes' to the text/email you will receive from Start New Financial. Once you confirm, the refund will be processed via ACH deposit and should appear in your account within 5 business days. Also, one of our representatives will contact you directly to confirm that you've received the refund and ensure the issue has been fully resolved to your satisfaction. We are committed to making things right.




