Troy F.
Respectful and understanding customer service
I made three songs which I am absolutely over the moon about. Due to some confusion with the process on the app/websites I ended up with 3 songs and a whopping $160.00 bank charge. I immediately contacted dearmelodies through their contact option and they immediately got back to me (this was 3am my time) whoever was emailing me looked at my account and made everything better. There was no arguing, there was no making me feel stupid for my errors and they understood that the process was a little confusing. They broke down the charges and explained it to me like I was a human being, not he idiot that I am lol. The company refunded me and did it with respect, I will be doing more business with them, and I recommend using this service as it puts your words and feelings into a melody that hits you right in the feels for whoever you send it too!
Response from DearmelodiesSep 25, 2026
Hello, we’re so glad you liked it! Best wishes, DearMelodies Team




