Ruth
The customer service was excellent
The customer service was excellent. They answered questions before I ordered the product. It didn't work for me, and I let them know why. They returned all my money promptly and were courteous throughout.
Dear Apothecary is an independent, family-owned supplement company based in Vista, California. We’re one of the fastest growing supplement brands in the country, ranked in the top 1% of all Shopify stores.Our name comes from a time when the apothecary was the first person a family called: someone who knew you by name and took the time to explain what they were giving you and why. We started Dear Apothecary to bring that care back to supplements.Real people, fast answers. Support is handled in-house by our own team, never a chatbot or an outsourced call center. We aim to answer every email within 3 hours, and for bigger issues we’ll schedule a call back with a manager.Every formula is manufactured in the USA under the FDA’s cGMP standards by NSF-certified (NSF/ANSI 455-2) manufacturing partners. Batches are tested by an independent, ISO 17025 accredited lab for identity, potency, heavy metals, and microbes. That process takes 8 to 12 weeks per product, while overseas production can reach market in 3. We think it’s worth the wait, and we will never move our manufacturing overseas.Formulas built on research. More than 50 formulas, each built around ingredients with research behind them at doses guided by the studies.Reviews you can trust. We don’t buy reviews. What you read here comes from real customers.Named Best Supplement Store for Holistic Wellness by Naturopathic Doctors in the 2025 Best of Best Review awards.Questions? [email protected]
Dearapothecary (dearapothecary.com) has 93 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
Showing 77 reviews with 5 stars · Clear filters
Ruth
The customer service was excellent. They answered questions before I ordered the product. It didn't work for me, and I let them know why. They returned all my money promptly and were courteous throughout.
N/A
I get emails specific to what I have ordered explaining what to expect and how to maximize results with timing, dietary changes and activity changes. These emails come on a weekly basis explaining what to expect next and what foods will maximize results and what foods will hinder results. You don’t just get a bottle of pills you get support along the way.
Keith K.
Haven't used their product yet but the support I received from Lisa was amazing! Very quick response time and answered all my questions about the product with a very friendly and accommodating style. She also adjusted an order for me immediately to provide a greater discount on additional product. Hope the product works for me (I have heard great things from multiple sources about their collagen capsules) because I already love doing business with DearApothecary.
Mallory Nicole M.
I have been using the Sea Moss for about 4 days now and I have seen a major difference in my energy and overall well being. I don’t take pharmaceuticals, so I am over the moon at finding something that is actually helping me. I had been struggling with energy and being able to focus but not any longer.
Sharon C.
The integrity of their products and marketing is 5 Star and I'm so happy I found them!! It's a great company and the products are wonderful.
Kandy T.
The supplements that I have ordered have worked great! I have recommended them to family and friends. I know that a few of them started ordering from Dear Apothecary also.
Rebecca G.
I have been struggling with being able to fall asleep and getting my mind to shutdown . Since starting the Magnesium 5 supplement I have been able to now fall asleep fairly fast and actually rest. It was definitely a great choice for my body. Customer service has been great and my order was shipped in a timely manner and delivery was fast. Great product!
Sherri O.
Amazing customer service! Had a delvery issue that was resolved within 24 hours and an almost immediate reply to my emailed concern. Looking forward to trying the supplements and future orders with Dear Apothecary.