Dealz Dive Store Reviews | Read Customer Reviews of dealzdive.store

Dealz Dive Store Reviews | Read Customer Reviews of dealzdive.store

Dealz Dive Store reviews

Showing 7 reviews with 1 star · Clear filters

Ryan K.
Jul 5, 2026
Placed an order that never arrived
I placed an order over a month ago and have been told multiple times that the shipment has arrived to the post office when it has not. The post office is in my home town and we know everyone that works there the package never arrived. The “support” staff just keeps saying it has arrived according to their records and to ask the post office. Bottom line the package never arrived and the so called support staff is absolutely no help.
Response from Dealz Dive StoreJul 17, 2026
Hi, we're truly sorry for your experience. We understand why you're upset, and we certainly don't want you to feel ignored. Since the post office has confirmed they never received the package, we'll investigate this with the carrier right away. If the shipment is confirmed lost, we'll arrange a replacement or a refund. Thank you for giving us the opportunity to make this right.
Report
Teri K.
Jun 27, 2026
I placed an order on May 1
I placed an order on May 1, 2026 and I have not received my order. Can’t get any information on my order. It’s very frustrating, paying for something and not receiving information or product. Very disappointed.
Response from Dealz Dive StoreJul 17, 2026
Hi, we're very sorry for the delay and frustration. Please send us your order number, and we'll check the latest shipping status and help resolve this for you as quickly as possible.
Report
Debbie S.
May 31, 2026
Would not charge iPad
Would not charge iPad,would not recommend.
Response from Dealz Dive StoreJun 6, 2026
We’re sorry to hear the cable did not work properly with your iPad. This should not happen, and we’d like to make it right. Please contact us at [email protected] with your order number or checkout email, and our team will help with a replacement or refund.
Report
Cindy H.
May 16, 2026
WARNING!!!
I ordered the steel cloths and it did not work at all! I contacted them to cancel this, and they wanted a video in order to cancel it and don't even know how I got on a monthly subcription. I just rec'd notice from c card of being charged again. This makes me so mad! I can not send a video and they ignore my emails. And every time I try to open their website, my Security goes on my computer! I have no other alternative but to cancel my credit care and get a new card again! Because of sites like this!!!
Response from Dealz Dive StoreJun 6, 2026
We’re sorry to hear about your frustration. Your subscription has already been canceled, so you will not be charged for any future subscription orders. When the subscription was originally purchased, a confirmation email was sent with the subscription details, and another email was sent before/when the next subscription order was processed. We understand there may have been confusion, but the subscription details and management options were provided by email. Regarding the video request, this was only requested so our team could better understand the product issue and review it properly — not to make the cancellation difficult. If you still need help with the recent charge or order, please contact us at [email protected] with your order number or checkout email, and our team will review it. Thank you, Dealz Dive Support
Report
Star
May 10, 2026
I ordered product through PayPal
I ordered product through PayPal, I NEVER RECEIVED IT, after filing with PayPal my claim was denied due to this Sh*t company said they had delivered and gave a bogus tracking number, and PayPal believed that Company. This company is a SCAM! DO NOT ORDER FROM THEM! I to only gave a one star due no ZEROS were available. Very pissed customer.
Response from Dealz Dive StoreJun 6, 2026
We’re very sorry to hear about your experience and understand your frustration. We checked and could not find any email from you regarding this issue. Please contact us at [email protected] with your order number or checkout email, and our team will review the order and help issue a refund if the package was not received.
Report
Mark K.
Mar 13, 2026
Ordered on February 12 its now March 13…
Ordered on February 12 its now March 13 still hasn't arrived. Their stuff ship's from China, must be on the slow boat. Finally got an email after asking when it will ship. Won't get another dime from me.
Response from Dealz Dive StoreJun 6, 2026
Your order was affected by a stock and inspection delay, which caused it to take much longer than expected. This is not the experience we want for our customers, and we apologize for the poor communication during the wait.
Report
Veronica A T.
Feb 12, 2026
It's a SCAM !!!!! DON'T PURCHASE ANYTHING FROM THIS COMPANY!
It received 1 star only because I couldn't give it zero stars. This company allows you make an order includes postage charges your card then sends the items under a fraudulently produce postage label then the postage won't deliver until you pay the postage that they should have paid. In my case the postage was comparable to the cost of the items I ordered. I am frustrated because they don't respond to emails and I want a refund of my money. Ordered 1/25/26, received letter from USPS on 2/9/26. After sending an email stating they were going refund my order and the additional postage, they only refunded the order amount.
Response from Dealz Dive StoreJun 6, 2026
We’re very sorry for the frustration this caused. We understand you already contacted our support team and received a refund for the order amount. We’d like to review the remaining postage issue again and make sure this is handled properly. Please use Trustpilot’s information request to share your order number or checkout email, so we can locate the case and review the USPS postage notice and previous refund details. Thank you, Dealz Dive Support
Report