HT
I had a terrible experience with the Website and their highest rated Seller on the site.
I had a terrible experience with dealscube. The seller that sold me an item says that it will take 2-4 weeks for the order to be shipped. I asked for clarification, if it means it will take a month to receive my item. They sent me a generic answer stating the same thing. I got concerned because the payment was made but the order was not processed. 2 weeks later, I followed up, emphasizing that if the item does not reach me by the date they promised, I expect a refund. Within days, not only did they give me the same "Copy and Paste" answer again, they automatically canceled my order. I felt like my funds were locked for 2 weeks for no reason at all. The frightening thing is that the seller "bdeals" had 0 negative reviews- they had almost 300 transactions of 100% positive reviews! It feels extremely fishy and shady to me. Does this means that the platform Advocates the Seller instead of the Buyer? Does this mean that there is No Buyer Protection? I reported the seller to dealscube mentioning that such an experience makes me not want to use their website ever, again. To this day, I received no answer nor explanation at all.



