I purchased a camera earlier this year and the couple of times of needed to call them, they immediately took care of my problem. Come to find out, it was a problem on my end and not theirs but they were extremely helpful and I had a quick response.
AL
Aitor L.
I highly recommend Deals All Year for all your Photography and Video Needs...!!!
I've been working with Deals All Year since 2017. Since day one I have been able to buy and trade my equipments with confidence and been sure I was getting the best deal possible. Steven has been fantastic, not only by providing a empathic customer service but making us feel like very important customers on the phone and at the store. I was able to swap and upgrade my entire photography equipment with them and still coming back to Deals All Year for more... great brands, great prices, definitively I highly recommend Deals All Year por all your Photography and Video Needs. Steven keep raising the bar...!!!
OK
Olga K.
Great experience
Great experience. I needed new camera urgently since I was booked for the destination wedding in Miami I tried ordering Canon eos R5 from B&H which is backorder, after waiting weeks I canceled my order and decided to try buying it from Deals All Year. That was the perfect decision, I placed my order on Friday and received my new baby on Tuesday! It was a pleasure to deal with this company.
CI
Cisco
I've been shopping with DealsAllYear…
I've been shopping with DealsAllYear for several years now. They have a great selection of Nikon gear with unbeatable prices. They recently (2020) helped me acquire a newly released lens that nobody else had, and ended up taking others months to get. When you call, you'll get an actual person, and someone who will help you. I don't always buy a warranty, but I've been happy with the one's I have purchased. Not only that, but they have connections to service just about any Nikon gear. More easily, faster, and more reasonable than NikonUSA IMO.
JP
Jiro P.
Wrong Model - No Problem
I ordered a mirrorless camera from this shop, I accidentally ordered the wrong model. The Owner was more than considerate, a very kind and professional attitude, he addressed my issue right away and was able to set up a return label for me to return the item for what I wanted. The Operations was more than 5 stars for me, I would recommend this seller to everyone. Best in customer service and relationship service, what a business should be.
Jiro in PA
TM
Tony M.
Excellent service
Excellent service, fast responses, product delivered as expected. This was first time doing business with Deals All Year and I must say I am extremely happy with services. Communications are exceptional, Steven was pleasure to work. He went above and to make sure my buying experience was top shelf and was more than to accommodate all of my concerns! 💯
PM
Pablo M.
Great prices for new products
Great prices for new products. I have been shopping for many years and they have always responded excellently.
JG
Josiah G.
Unprofessional and Sells Wrong Products
Very unprofessional and sells wrong/bad products. To save everyone time I will provide the shorter story, but if you want to read the full story I will write that up as well.
Short Story:
Lied to me over email, sells wrong products, unprofessional and misspelled emails, lack of communication.
Long Story:
I purchased a sony camera with a 5 year extended warranty. The warranty was through MackCam Warranty. A few months later I get a call from MackCam saying that my seller (DealsAllYear) never paid them and therefore they canceled my warranty. I sent an email to DealsAllYear, a week an a half later of silence. I then called DealsAllYear, I was ensured by an employee that an email will be sent to me, a week later, no response. Recalled DealsAllYear, the staff member Steven told me DealsAllYear shifted from MackCam Warranty to a "much better one" and would transfer me a 3 year warranty through this "amazing company". I told him I would not accept a 3 year warranty when I paid for a 5 year, and did not appreciate believing my camera was ensured when it was not. He complied to offer me a 5 year equivalent. Was told that a week from then I would receive the confirmation email. Two weeks later, no response. Emailed DealsAllYear. DealsAllYear responded "We sent this a few days ago" and submitted copied text of a Warranty confirmation; but the newly purchased warranty said it was activated that day. I requested a refund through PayPal, DealsAllYear offered a store discount if I did not refund, even a small compensation if I stayed.
All in all, this experience was terrible and do not recommend this company to anyone.
Response from Deals All YearDec 11, 2020
Thank you for bringing this to our attention.
Due to the pandemic our previous warranty company MACK shut down for many months. The company was not responding to any of our customers in need of service and repair. We had to make an immediate adjustment and switch to a different warranty company to bring our customers over to.
Your equipment was still covered 100% during the lag time as we made the switch. We apologize for any miscommunication issues. We did offer a store credit or a free warranty at your discretion.
We would still like to make matters right if you can please reach out to us at your earliest convenience.
Thank you
Deals All Year