Ms B.
Difficult app, CS isn't helpful, Shipped to wrong address
You shipped it to the billing address instead of the shipping address. Your website was difficult to use. I had to get help to get the shipping address in and then you still sent it to the wrong address. When I called, it was "Oh, when you pay with Amazon it changes the address" "You can pay to mail it back and get a refund" "Sorry your gift didn't get to the child it was ordered for".


