Dazzling CleaningReviews of dazzlingcleaning.com

Worst Experience! I got this voucher for a $9 cleaning, well you get what you pay for. It wasn't great, but with that I also got $20 off the next cleaning, so I thought hey I will try a different cleaner next time. So that was a little complicated, but got it set up and then they cancelled a couple hours before they were supposed to be here. Then turns out, somehow because I signed up for that second cleaning or I'm not sure how I had automatically signed up for their ForeverClean which charges you $50/mo. so after not getting my house cleaned I was still charged $50. They have no customer service to speak to. If you try to cancel, they want to charge you an extra $139. ugh,

AVOID - IT'S A SCAM. I wanted a ONE TIME cleaning, told the company so, they said that was fine but now I get charged every month for a "subscription" that they claimed I signed up for, and the only way out is to pay a $168 cancellation fee. No thanks. I will be locking my credit card. Tried contacting support for a refund and never got a response.

My cleaner did not contact me to cancel the appointment scheduled at 10:00 AM. I sent a text to the cleaner’s number about 10:15 and then sent a second text via the DazzlingClean platform around 10:30. At 10:43,—-43 minutes after my appointment—-I received a message from the service stating that the cleaner was no longer available. Cancellation 43 minutes AFTER the appointment time is unacceptable! I was instructed to wait 60 minutes to report a “no show”. I waited and, as a result, the “no show” was not recorded as a low rating. My time is valuable and I prepared for this appointment. Why wasn’t I notified or informed? I cannot submit a “no-show” because the appointment was cancelled in your program—even though this was done after the scheduled time.

The absolutely worst experience I have ever had with a company. I had 4 cleaners that never showed up. The last cleaner harassed me and there is no one to communicate or funnel complaints through. This company is a scam. After no service at all, they charge you 168.00 to cancel. Run in the other direction and save yourself the headache and money!

I was tricked by their advertisement into signing up for a monthly service I did not intend to use. They charge you $150 to cancel. It's a complete scam. The cleaners are terrible and often don't show up or show up late.

DO NOT USE THIS WEBSITE!! These people are scammers! Their subscription makes you think you pay only a certain amount and that includes the cleaning but it does not, the cleaning - which is like $70-$80 each is on TOP of the subscription. My first cleaning lady was horrible and did nothing at all, second one was great but when I realized they were charging me so much I ended up having to cancel my card with the bank because no one responded to my e-mail, there's no contact info or anything. The other reviews you see on here are reviews for the cleaning people, not for the website itself, they just transferred their reviews on here.

WARNING: The person that cleaned my home in Reno stole over $50,000 worth of jewelry from my jewelry box. DO NOT USE THIS SERVICE, THEFT IS NOT COVERED NOR DOES THE COMPANY STAND BY THEIR CLIENTS! A zero star rating is not an option on Yelp.

This is a scam business! I regretfully bought into it. 1st cleaning didn't finish a 1 floor layout in a 3hr. time block. Stayed on his phone the entire time. 2nd booking same layout but 2 hr block. Crumbs still across the floor, no dusting and my bathroom reaked of bleach so badly we had to open all our windows and leave the house for a few hours.