Dazzling CleaningReviews of dazzlingcleaning.com

Won’t be using this company again. They hardly did anything and left early. The one thing I specifically wanted done was a fridge cleaned out and they didn’t touch it.

The voucher is a way to hook you in to a 6 month contract. I received 2 visits > 5 months ago. One of which my original cleaner canceled last minute and a new one took her place. She was over 2 hours late and took the entire 10 hours that I purchased and stayed in the kitchen. My kitchen was not filthy as I have a regular cleaner so to say I was dissappointed is an understatement. So, when requesting a cancellation. 5 months later they want to charge me an additional 350 dollars to cancel. It is a scam, the cleaners are poorly vetted and the service is substandard. Do not waste your money

This company is corrupt. After they failed to clean my house, they had the audacity to charge my card additional $163 on top of $49 and $19. Luckily my spouse is the District of attorney and I had to take legal action. Do NOT PROVIDE THEM ANY INFO OR SLLOW THRM TO YOUR HOUSE. You don’t know what they will take note on and got you on later.

Terrible. My cleaner claimed “based on Google gps I got to your house on time” and refused to work the full amount. I work from home.. she had called me and told me she’d be late due to a flat tire. Must have been a lie since the next time she came and I asked for the verbally agreed upon make up time she told me she had been here! From there cleaning was crap, she didn’t follow the companies standard items that would be done every clean but instead did what she wanted. Like laundry. Or cleaning a room a said not to worry about. Did my kitchen get cleaned thoroughly? No because at the end she told me she ran out of time and I’d have to front more money for it. Happened more than once. Tried to change cleaners since you’re locked into their member ship but I had 2 no shows and multiple never respond to my requests. If you want to talk to customer service you can forget about it! You’re stuck in an endless loop talking to an AI bot that always directs you to your cleaner. I never got someone from “corporate”. Absolute mess and scam do not fall for it

They promote a scam service of "Forever Clean" -- offering a better hourly rate as part of a monthly membership. It's a SCAM. They charge a 15-20% service fee on top of the cleaning appointment as well as a $49 monthly fee. To cancel - I had a nearly $300 cancellation charge that was to cover the "savings" they had given me as part of the membership. You will be paying (unknowingly) for more than just the cleaning if you use their services. Avoid at all cost!

My cleaner cancelled the day and time she was supposed to arrive, blaming Dazzing Cleaning for a miscommunication. Seem like an unorganized business. This was supposed to be my first cleaning.

My 10 am house cleaner hadn't arrived by 1:30, so I cancelled. She had messaged confirming 10:00 the night before. At 9:45, her message changed without reason to 11:00-11:30. Next message was an apology, due to the previous client having extra work for her to do. Her final message assured me she'd be at my home by 1:30. By then I had checked reviews of the company on BBB and TrustPilot. They were opposite and not knowing which to trust, I checked my credit card, which had thankfully only been charged for an initial fee of $39. Some of the cancelation fee stories sound pretty bad, so I also locked my card to avoid future charges until after this long holiday weekend, when I will talk to my credit card company. By this point I'm totally frustrated, and angry to perhaps have failed for a scam -- or missed a good cleaning, after totally preparing the floors and surfaces in my home for a professional cleaning. If this company is legit, they have some serious marketing and PR work to do to regain customer trust.

Absolutely disgusting!! What a shame company! The first person they set me up with changed the appt time to an ungodly time of the morning and never showed up or called at all. I reached out twice with no response. The second person they set up to replace her as well was a no show and no call leading me to believe they're fleecing 100s of customers with their sham outfit signing them up with memberships without authorization and charging for work poorly done or not at all. Please be AWARE and CHECK with BBB BEFORE SIGNING UP with any SERVICE especially those advertised on social media. I almost got duped but the company completely backed off and are not in correspondence anymore. Phew!!!! Oh and I almost wasted my entire Labor Day weekend waiting for two no-shows! And they scheduled me again a third time without my consent. That's so disrespectful and unprofessional!!!