Dazzling CleaningReviews of dazzlingcleaning.com

I had a tribble experience with Dazzling Cleaning. The cleaners arrived late and seemed completely unprepared. They barely spent any time on the job, missing obvious spots and leaving dust and dirt behind. The bathrooms and kitchen were especially neglected. When I called customer service to complain, they were rude and unhelpful, refusing to offer a refund or a follow-up cleaning. I would not recommend this company to anyone looking for a thorough and professional cleaning service.

While we have had 3 good cleaners over the past year with Dazzling clean, we have had over 10 no shows. Several sketchy / bad cleaners. The final straw was today some guy showed up to our door, he was the husband of the cleaner we had been matched with. We declined to let him come in and after checking the cleaners reviews this is not the first time it has happened or that the cleaner has 2 star reviews. To me this is a failure of their platform which already lacks a good interface or customer support.

If I can give them 0 star I would I got scammed and changed $49 a month with no service

Fraud terrible company. They offered 2 hours complementary service n took my credit card info to have it on file if the service exceeded two hours. They put the cart on auto payment and I didn’t realise that until months. They are the worst Company

I wish there were an option to give zero stars!!! I inquired about a cancellation months ago. It's impossible to contact anyone at this company. I have only had one cleaning in the year that I have been with them. The first appointment was late. The next two appointments were cancelled by the cleaner. After that, I asked to cancel my membership, yet I am STILL being charged $49 per month!!!!! 10 months of billing. You can do the math. This company is terrible!!! Customer service is HORRIBLE.

Cleaners aren’t sent on the day they are supposed to, cleaners are contractors so dazzle clean doesn’t support the customer when a job isn’t done well. No customer support available. When they do a poor job Dazzle Clean wants to charge a cancellation fee. Cleaners aren’t required to carry insurance.

I stayed with them until the six months was up! They continued to book appointments for me that I had to cancel! They continued to charge me! What is wrong with this company?

SCAM! Joined Dazzling, got a great cleaner, then confused because billing was Homeaglow. After five months, I paid for an appointment, but my cleaner said he had actually been ill, so we set up another date and he cleaned. Two weeks later I got a text saying they were a cleaner I had never heard of had to cancel and they were sending another cleaner on a date I had not organized. I spent hours trying to reach them to cancel this appointment. There was no way. They sent the woman anyway, who could not get in because I was out of town as I had arranged with my cleaner. They charged me for it. No I have tried EVERY DAY to reach them and they are UNREACHABLE. My cleaner tried to fix it by they had disconnected him because they said I had canceled him, I had not. Still, no way to reach them. They get their claws into you, play terrible games to both you and their cleaners, charge for things you cancel, and have no way to communicate with them.