Dazzling CleaningReviews of dazzlingcleaning.com

Dazzling cleaning/ForeverClean first sent me a cleaner that didn't show up. The second cleaner clogged up my sink, and the 3rd cleaner arrived very late, talked on the phone so much that she didn't complete the cleaning and some of the areas she clean were not cleaned well. Anytime you use their website you are considered to agree with any changes to their terms & conditions (T&C's). My original terms & conditions (T & C's) say nothing about a $49 monthly fee, but since I used their software (aka website) they consider me having agreed to their new T& C's which includes a $49 monthly payment. They also charge $4.74 transaction fee that they don't advise you about. And they do not send you any notice about any changes but say you should check their T&C's periodically to see changes. But by then, it's too late because as soon as you use their website you have agreed to the changes. I recently received an email from them admitting that I could be lured into a new agreement if I use their website (aka software or platform). They consider you to agree to their terms & conditions when you use their website, and they tell you to use their website to check for changes to their terms and conditions. And you aren't given any prior notice to changes. And any emails they send me always encourage me to go to their website to make changes. It's a vicious circle. There are dozens of Yelp reviews with the same complaints.

Don’t do it, these ladies will bring others to help them unannounced sometimes even there baby and husband. And then take there sweet time so they can make more money. And if you live in a more remote location it could take up to 20 days to book a cleaner.

This is a total scam. They advertise “as low as $22/hour!”, but you are not told that the cleaners set their own prices until you agree to six month of this horrible “service”. No one in my area (Bay Area) charges less than $25, then the platform adds a bunch of fees on top of that so it comes out to about $30-$35/hour. So far, my first cleaner was 3 hours late to a 3 hour cleaning appointment, she went over the time without letting me know and I was charged for it (I was never informed that I was responsible for the time management), she was not professional and worked extremely slow. Then I have been unable to match for my preferred days of the week (Tuesdays and Wednesday’s) so the app reassigns me a random day that doesn’t work for my schedule and resets all my following appointments to that day. You have to manually go in and change each individual appointment one by one back to your actual preference (I have had to do this three times now since I started this bullsh*t scam a few weeks ago). After four failed attempts and a week late, I finally got another appointment scheduled and she no-showed me. My house is gross and I’m being automatically charged for a non-existent service and a lot of added stress and frustration. Please save yourself the time and money!

I was charged 49.99 dollars for a membership that I canceled. I need a full refund and not to be charged again

I wish I read this before getting the voucher. They put you into a membership charge you monthly and then if you decide to cancel they charge you monthly and a cancellation fee 😳overall rip off buyer beware

They don't tell you about the cost of the services up front. They say for 6 hours charges are $79. Later on they activate monthly charges and then if you try to cancel they will charge you $299. Worst product of the life. Never use it.

Escalation: I had purchased a redemption voucher with Dazzling Cleaning but have not redeemed it. I was interested in starting this service tomorrow Friday but you had no availability after I paid my money. Please refund my 79 bucks to my account since I don’t wish to proceed with your service. I was misled in thinking you have daily cleaning service appts . No one from your company contacted me to assess possibility of cleaning appt on 1028 Friday . Please reimburse my funds asap to my payment card on file. Highly annoyed customer. Saskia Christian

This is a scam. They will keep charging your credit card despite not providing services.