Dazzling CleaningReviews of dazzlingcleaning.com

First off this bait and switch scam advertises their services on tiktok with an offer that anyone needing a cleaner can't refuse. But what you don't know is you are being baited into a monthly recurring subscription that includes a number of random people showing up at your house. Think of it as doordash for cleaning. The service was horrid. The cleaner was late and asked for additional money walking in the door. The cleaner complained about the service and the pay and again repeatedly asked me for additional money for different aspects of her being in my home. They didn't do a thorough job. There was trash and debris swept up left all over my home. Cleaner didn't remove their trash. And cleaner didn't clean my bathrooms very well at all. Next, once you take on this so called promotion, it's like the service from hell. They will continue to bill even after cancelling and having this experience. They will send random people to clean for you without approval for them to come. They just show up. Reviews on other sites reflect how horrible they truly are. And you will find yourself obligated to a service that you don't want, people you don't want in your home, and cleaners who are not properly vetted nor do they even do a good job. This is one of the most disgusting app driven services ever. Cleaning doesn't belong on this type of business model. You actually want someone who can actually do this type of job. Cleaning isn't a drive by. You don't want side hustlers who download an app and go to the dollar tree and get a few brooms and mops and show up at your door unskilled and late...I suggest that you don't do business with these people....you will find yourself being taken every month for random amounts of fees, unnecessary aggravation, and end up cleaning your home yourself anyway.

My experience was terrible all around. My cleaner was useless and did nothing. Dazzling Clean doesn’t want to be bothered and wants you to talk to the cleaner. Zero accountability on both sides. Now if I cancel Dazzling Clean because I’m disappointed, I’m going to be charged $218!!!! For what? I had to re-clean my whole house and I’m still cleaning. This service is a scam, stay away!

BEWARE OF THIS COMPANY. There is NO PHONE NUMBER TO REACH ANYONE AT IF YOU HAVEAN ISSUE! They will not help you!! My house clearer showed up high, broke my vacuum, and dropped a bag of meth off my floor (I have kids at home!). She also left a Starbucks coffee in my microwave that had not only spilled everywhere but had a joint sitting on top. We’ve been finding her press on nails all over the house - our garbage disposal, stairs, etc. She brought her own can of spray whipped cream she was just spraying in her mouth which was pretty strange. After all this, there is NO WAY I’m accepting another cleaner from this company but they refuse to cancel my membership. In fact their idea of help is to offer me MORE of their service.

They will take your money and send people who don’t know how to CLEAN

SCAM! I paid for a $39 voucher for 5 hours, they charged me $114 extra and my cleaner only came for one hour and did a trash job. Their customer service is non existent and i'm pissed. Zero stars.

As everyone else has said: this is a scam. First, there are a ton of hidden fees. I received 4 separate charges for my first cleaning that I thought was only going to be $39 with the voucher. Further, I thought the extra hour would only cost $19, but it turns out that is the lowest possible price, but not the hourly rate of any cleaner that was ever assigned to me, so cleaning cost more than expected. Second, I’ve only ever had one successful clean despite trying to schedule 5. Cleaners always reschedule. The one time I refused to reschedule, the cleaner showed up, but she was clearly intoxicated, and she refused to clean or leave until I agreed to hit the reschedule button in the app. When I complained and asked for my money back, customer service said no. I wish I’d attempted a charge back for the monthly fee with my card — I feel duped. I would not recommend this company to anyone.

They put you into contract before you even realize, and got to pay with monthly charges + cleaning service charge and early termination fee of $150 if you wish to cancel. They scam you into this and their customer service through only email assures that 'you signed up' for it.

Unfortunately, I am not going to be using ts service again. I expected Ebony to be cleaning my house at 10 am. Those things couldn't have been farther from the truth. After I messaged at 10:06 I was made aware that she was going to be arriving at 11:30 am. Once she arrived around 11:20 am she was accompanied by a younger gentleman who I was informed would be cleaning my house. That wasn't at all communicated beforehand and I was very uncomfortable with this arrangement. They both walked in smelling of marijuana and also seemed to be unprepared without booties, gloves, and water to drink. While I am sure this younger gentleman is great you can tell this isn't what he signed up for. The half-done cleaning job wasn't worth even the discounted rate. Using my wifi, smoking out back, tracking in the outdoors, and fixing himself something to drink are all things I am not accustomed to in the 5 years I've been using cleaning services. Trash cans not being emptied, beds not being made dishes not being cleaned - I am confused as to what exactly I paid for. While I understand learning a new house and client can take some time these are the basics that should come standard. I am just very unhappy all way around.