Dazzling CleaningReviews of dazzlingcleaning.com

They sent a girl who arrived with a Hello Kitty suitcase for her supplies. She had sunken cheeks, wore a long black wig and trucker hat. She was very quiet and polite but wouldn't make eye contact. She vacuumed and swept didn't clean our mirrors, the kitchen or take out the trash. 4 hours booking and she did not finish the job in an already tidy 2 bedroom apt. The company will refuse to honor any request for a refund and will charge you $170 for cancelling their mandatory membership fee. The only way were able to get out of their bogus contract was to contact my bank to dispute the cancelation charges and have them issue me a new debit card.

The cleaner that was assigned was terrible. The membership fee was charged early before I could cancel and they would not provide a refund. They do not have a phone number and take more than 24 hours to reply to any emails. They still have refused to cancel my account and each day is wasted waiting for a reply to ensure I do not have to deal with them again.

If you buy one of their cleaning vouchers they sign you up for a 6 month contract ($49/mo) without telling you. If you try to cancel this subscription they charge you $200 if you cancel before the 6 months. The cleaning itself sucked, the cleaner didn’t bring a mop, vacuum, or really any cleaning materials. Stay away from this company.

This company is a class action suit waiting to happen. Absolutely deceptive practices- claims regarding how much money is saved are completely fabricated. Charges hidden until you lock in. You agree to a 6 month contract of $49/mo and then have to pay AN ADDITIONAL FEE JUST TO BOOK A CLEANER EACH TIME. This charge wasn’t disclosed in the original agreement.

The cleaner never showed up, I was charged 50 bucks and never received the service. I can’t contact them to get a refund. I was stolen $50 from this company.

This business is a SCAM. They didn't clean the apartment then offered a "free cleaning" which I never used because I didn't trust the service anymore with my home. Months later I noticed they have been charging me this whole time every month for $50. I asked for a refund but they are claiming that the subscription is in the terms and services. It's extremely hidden, if it was ever there in the first place, and they refuse to refund me with a PDF. Clearly all their customers have the same issue of not knowing about this hidden "subscription" -- this is how they make money. See the Better Business Bureau statement on this. It's a huge scandal and scam. STAY AWAY.

This company is ruining a Scam. Signs customers up for a monthly fee and charges a huge cancellation fee on top of it. DO NOT TRUST

This is a scam. I should have read the reviews first. The five star reviews are all phony. The “cleaners” either don’t show up or are criminals. They refused to refund me thank goodness Amex takes care of the consumer. Do NOT use this company.