Dazzling CleaningReviews of dazzlingcleaning.com

Dazzling Cleaners AKA Forever Clean AKA Homeglow… I used them for my elderly father and have had many problems; unreliable, did not do a good job, they continued to charge my father’s account for a year after I canceled their service and we ended up canceling his card because we never received a response after contacting customer service several times. It’s been over a year since I canceled the card and they continue to text me and email me. I have unsubscribed, blocked numbers, reported junk and yet bc they use different numbers to text me, it’s impossible to stop. Save yourself years of headaches and frustration. Don’t use them!

I used this service ONE TIME and was charged a monthly fee of $52 for 2 YEARS - rocketmoney did not catch the recurring charge, and the company has not replied to any requests to cancel. It did not inform me when i made the orifnal purchase that i was signing a subscriotion

I spent MONTHS trying to get a cleaning. When I finally got one, she canceled less than two days before. A total SCAM. Avoid, as you will never get a cleaning!

If I can give this company zero stars, I would, I used them in the past before and I had a bad experience so I didn’t use them again a year or so later they keep reaching out to me to give them another chance and I did… I had a cleaner for three hours. My house was pretty clean. I just wanted the basics done wiping down everything dusting everything cleaning the bathrooms and the floor is really good. I showed the cleaner what I want. It done was a very nice guy I understood clearly . I chose to leave and let him do his work and not be in the way he gave him cleaning supplies and everything that he needed to do the job and do it correctly. I even thought three hours might’ve been too much time. He probably could’ve got the job done correctly within two hours, but just want to make sure he had enough time asked him to lock the door when he left and he did. I noticed that he left exactly 3 hours and 18 minutes after his appointment because I seen it on my camera, I come home and nothing is done. The place is exactly pretty much how I left it I was totally confused and bamboozled what this man was doing in my house for three hours and nothing was done. I took lots of pictures contacted the company sent them pictures through emails because they would not take a call. Explain what happened and was never reimbursed my money as well as not a real way of solving the problem I even told them they could send me another cleaner over to do the job correctly at no charge to me to rectify the problem. They said they couldn’t do so so basically I’m out my money and my cleaning was never done. I have lots of pictures to prove it but again I have you recommend stay far away from this company. There was a reason why I left them before stay away.!!

I've had mediocre cleans, paid more or less the ame as a local cleaner, have had people cancel last min, cleaners who didn't show up and got charged, the monthly subscription saves zero money and they make cancelling it a pain in the ass. Also the spam the hell out of you when you finally do cancel. In 10 days i've been called and text everyday.

I am demanding cancellation due to Dazzling Cleaning’s clear breach of contract. My appointment was confirmed for Aug 26 at 1:00 PM for 6 hours of service. The cleaner arrived nearly 2 hours late, worked only about 4 hours, and completed only a fraction of the agreed tasks — lightly cleaning a single bedroom while ignoring the printed list for my 4-bedroom home. Her conduct was also unprofessional and unsafe: she arrived smelling of cigarettes, left a marijuana odor in my daughter’s room, and spent much of her time sitting on my child’s bed instead of performing the service. This was a complete failure to deliver the contracted hours, scope of work, and professional standards. For these reasons, I am canceling and disputing this transaction in full.

I tried for weeks to get a basic cleaning through Dazzling Cleaning and was repeatedly stood up by my assigned cleaner (confirmed “on the way,” then no-show; rescheduled and ghosted). Other bookings were bumped last-minute—once at 9:30 p.m.—after I’d waited at home all day. Communication was poor and I couldn’t rely on the service.

On top of monthly service fee, they charge booking fee and service fee so you're essntially paying $100/month. If a cleaner is unable to make it and cancels, they do not find another cleaner - you must find one yourself and then are charged for priority booking. There is no reliability on customer service end, they don't do anything to help you. I had several missed cleanings and they don't even help you find someone else. Would not recommend, they are very bait and switch especially since you pay for extra fees on top of the cleaner's fee and they are not transparent.