Dazzling CleaningReviews of dazzlingcleaning.com

If I could give no stars I would! The first cleaner did a barely okay job and seemed more interested in playing with my puppy than doing the job. My second cleaner was good at cleaning but constantly cancelled on me day of. After the third time I just quit them altogether, only to find that they kept charging me for some service I NEVER agreed to. Customer service was smug when I reached out to have it reversed. Dazzling cleaning is trash! Do NOT give these horrible people your money.

I had a very disappointing experience with Dazzling Cleaners. They rescheduled my appointments and changed the assigned cleaner without notice. This lack of professionalism is unacceptable, especially for scheduled cleaning services. Unfortunately, this experience has left me with no desire to work with them again. I hope others are aware of these issues before considering their services.

This company deviously hides extra charges that you don’t know about and didn’t approve. For 4 hours of cleaning I was charged $160. They doubled the rate for my cleaner because they said the day I chose was “Priority Service”. I was never notified that this was the case prior to the cleaning. The first time I saw it was on the invoice after the appointment was done. This was in addition to the $55 monthly membership I paid which brings the hourly rate to $53.75 per hour. Adding insult to injury, $0 of the doubled charge was given to the cleaner who did the work. I also gave him a $30 tip because he was being paid so poorly by this company. YOU WILL LOSE A LOT OF MONEY if you use Dazzling Cleaners.

Never use them!! If you are not satisfied after their first visit — you have to pay them $ 170/= for early cancellation. This is a total scam !!

Do not sign up for this service! I had multiple cleaners who were no show/no call and only 1 cleaner actually brought her own cleaning supplies. After going an entire month where every cleaner I tried to book just didn't show up, I tried to cancel and they charged me a fee. This is after paying for a month where I didn't receive a single service. After all said and done I only received 3 cleanings and had to pay over $300. This is a total scam and ripoff!

Horrible website! Cleaner’s aren’t on the same page as the company policies. They cancel on the same day, come up with different excuses. Most of my designated cleaners were men and did a horrible job. Not many options to choose regarding cleaners. They don’t bring any cleaning supplies. You only get to know all of this when you start your membership and if you cancel your membership they charge you an extra $200. There is no customer service, meaning their number, email and portal is horrible - no answer or very vague. After canceling my membership they kept calling from another country inquiring my cancellation - makes no sense! Stay away from this website!

They are total garbage. Absolute waste of money and time. Don’t know how they remain in business. Unresponsive customer service. Unreasonable on every level. I finally had enough and quit their “Membership”. They charged me $75 for a cancellation fee !!! What $??! Who does that !?! Scammers. Plain and simple. Couldn’t cancel unless I agreed to their fee, and since they have my credit card what am I going to do ? Not worth the hassle of changing all my auto debits. Crooks though through and through. Zero stars. !!

They state that that Forever Clean Cleanings start at $44 for 2 hrs, yet they sent me a NON English speaking cleaner which I could NOT easily communicate with and charged me $35/ hr, and that was their SUPPOSEDLY more than 50% off... rate their own website states is "STANDARD RATE for housecleaners is $52/hr and the FOREVER RATE=$22/hr" Thats called FALSE ADVERTISING!!!?!? This company is a complete joke! No housecleaner on earth charges more than $70/hour t hat speaks ZERO eng, so how is it that Homeglow can charge $35/hr for cleaning and GUARANTEE that i am saving more than 50%, when in fact they are OVERCHARGING me, as their own website states the following: Homeglow 6 hours cleaning is $150, which is covered by a voucher for $79. Cleanings are guaranteed at more than 50% off Standard rate is $52/hr FOREVER Rate is $22/hr Rate. I was charged $35/hr, which was NOT more than 50% OFF, as guaranteed. I asked for a copy of the signed agreement whereby I agreed to a 6 month membership paying $49/mo and a cacellation penaly of $263. I dont recall agreeing to THAT in writing?!? I paid $79 and $49 for the first cleaning. Your membership scam is bait and switch and I did not understand I was signing up for a 6 mo membership whereby I would have to pay $49/mo, PLUS a commission totaling $15 PER cleaning AND a rate of $35/hr to a NON english speaking cleaner, which all comes down to having a housecleaner for a whopping $49/hr, which is MUCH more than the going rate for the Marin area! What a SCAM. STAY AWAY from Homeglow and Forever clean----they state $22/hr cleanings, but then charge you $35/hr, and with all their added fees and monthly membership dues, you will actually be spending $49/hr, which is MUCH more than you have spent on a non english speaking housecleaner in your life! Buyer beware--- NOT HONEST, open wallet, their website LIES, and then they will charge you a $263 fee to get OUT of their SCAM!! Rip OFF artist. -Janna