Jaimee R.
This company is horrible
This company is horrible. Its basically like care.com. They don't care about their customers. I signed up in November and that is the ONLY month that I didn't have a problem. December cleaner showed up 3 hrs late and instead of cleaning for 4 hrs, only stayed for 2 hrs. January was absolutely ridiculous! 1st cleaner last minute cancels. So they decide to schedule a cleaner on that Saturday. I can't do Saturdays, so cleaner said they could come Sunday, so I waited all day but the company canceled the cleaner instead and never told me. The next week, we tried again. 1 cleaner picked up and the next day couldn't do it so they again tried to reschedule someone for Saturday. This time the cleaner was able to come on the Friday and it was fine. I asked for the same cleaner for today and surprise, surprise! She is 3 1/2 hrs late and I've texted but no response! They won't let me out of my contract and keeps charging me monthly and yet the cleaners they use are NOT reliable!



