Stephen B.
What a rip off
What a rip off. Charged a monthly fee which was not clearly stated when looking for someone to clean every other week. In addition I was charged for a service where the person never showed up.

Dazzling Cleaning is a nationwide platform that connects individuals with top-rated, pre-screened independent house cleaners. Booking a cleaning only takes a few minutes, and Dazzling Cleaning's membership program makes booking recurring cleanings more affordable than any other professional cleaning service.
Dazzling Cleaning (dazzlingcleaning.com) has 804 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 715 reviews with 1 star · Clear filters
Stephen B.
What a rip off. Charged a monthly fee which was not clearly stated when looking for someone to clean every other week. In addition I was charged for a service where the person never showed up.
Tesa H.
Scam. Literally so many things I could list. They aren't transparent about pricing, there is no one to call when things go wrong, hard to cancel, will sign you back up again without authorization!! They were charging me a monthly fee for months and I caught it on my statement and they refused to refund the full amounts, despite my emails showing I never agreed to be signed up. I only received partial reimbursement via my credit card. They refuse to call youbor gwt on the phone to discuss this because they know they are in the wrong and it's easy to hide behind an email. Cleaners are lazy and spend way more time talking and hanging out on their phone, if you can get them to show up at all! So many times someone would confirm and not show up. Another time one of them broke a picture and didn't offer to gwt reimbursement via their company. DO NOT USE THIS SERVICE. YOU CAN FIND BETTER PEOPLE ON YOUR OWN THAT ACTUALLY SHOW UP AND DO A GREAT JOB. THIS COMPANY STEALS YOUR MONEY SO CHECK YOUR STATEMENTS!
Uday V.
It is a total scam, unable to contact help center. Been charged almost 200$ in total for no reason.
Anony M.
YOUR SERVICE IS SUCK! EVEN THE MANAGERS THEY ARE ALL UNPROFESSIONAL! I WILL MAKE SURE TO REPORT YA'LL TO BBB! I WILL NOT STOP I WILL MAKE SURE TO BRING YOUR COMPANY DOWN! IF YOU FEEL YOU ARE GROWING, WELL NO! I WILL HELP THOSE PEOPLE WHO WANTED TO SUE YOUR COMPANY! DAZZLING CLEANING/ COZY MAID / HOMEAGLOW / ATMAID/ YOU ARE ALL IN JUST ONE COMPANY! HOMEAGLOW/ DAZZLING CLEANING/ COZYMAID ARE JUST ONE COMPANY
Katherine P.
This company is a total scam. First they are going to clean for a great price then charge 2x. There is no way to cancel on their website without pay $149 -All emails are kicked back - no phone number for company. They use 3 different name. Then they continue to charge your account monthly.
HJ
Horrible company’s new customer service. I initially did not realize that the free voucher for cleaning required a monthly membership fee so I cancelled the membership immediately. They later harassed me to use the “free voucher” which is a lie because I used it 9 months later and then they reenact that membership with a fee of $50 a month. The cleaner who came for this “free” cleaning talked to me majority of the time, did a Terrible job cleaning- no vacuuming, dusting, or wiping down of windows. She only cleaned the bathrooms and did dishes. It was supposed to be a 6 hour clean and she finished after 3.5 hours. She also asked me to drive her home because her ride couldn’t get her. So I did. I didn’t complain or write her a bad review because she told me a sob story about her life. Two months later and I find out that I’ve been charged $50 a month for the past two months without any contact from the company. I know am asking for a refund and they are saying I will be charged 255$ for my horrible experience from that one cleaning!!!!!!!! Customer service and cleaning service are terrible! DO NOT USE OR TRY TO USE THEIR VOUCHER.
Tashia G.
Scam company. They aren't upfront with their fees they charged me $233 for canceling their monthly membership I didn't know I was signing up for. I hate this company. The cleaner was subpar and showed up asking me what to do instead of tidying the obvious mess.
Kristy W.
Overpriced, bait and switch, received slow, terrible and annoying service. My maid was more interested in becoming my friend than cleaning. Also, asked me to help her get a job, which is just uncomfortable. The "$19 cleaning" forces you to sign up for a 3-month contract, and the service charges more than they pay their people per hour! What a waste of $150 (which is what they charged me to get out of it). I had to leave my own home just so I could get work done.