Martin Y.
Shipping was delayed and extremely slow…
Shipping was delayed and extremely slow for the smallest of product. The time delays made absolute no sense. I haven’t been home to retrieve and inspect my order as of yet. USPS is no longer the standard when it comes to efficient and timely delivery. I can only suggest using FedEx or UPS only to help with this issue.
Response from DAZZINDec 10, 2025
Hi there 👋 Thank you for taking the time to share your feedback. We sincerely apologize for the delay you experienced with your shipment. While the free shipping option you selected typically arrives within 3–5 business days, we can see that your order was shipped on October 2nd and delivered on October 9th. Unfortunately, USPS experienced delays during that period, and we understand how frustrating that can be. We appreciate your suggestion regarding alternative carriers. In fact, based on situations like this, we have already updated our Free Delivery option to a faster, sub-3-day courtesy delivery to help ensure more reliable and timely arrivals for all customers. We hope your order meets your expectations once you retrieve it, and if there’s anything we can assist you with, please don’t hesitate to reach out. Thank you again for your feedback.