daywolfsports.comReviews of daywolfsports.com

Worst experience of all time. I bought a pair of gloves. Received an order number with tracking information. The tracking information said the gloves had been delivered to a different state 6 days before my order was replaced? No one picked up phone at the customer service number. 5 emails unanswered until 4 days later. Awful!!!

Order was not received, and no response from customer service when trying to track it down. Now I’ve got to pursue a chargeback to get my money back. Not great, wouldn’t buy from them again.

Absolutely horrendous. I strongly resist ever posting bad reviews, but in this case, it is justified. I ordered heated gloves as a Christmas present for my wife. I believe there was some confusion as to the tracking number because, when tracked, the information was that they were delivered to an address in Colorado on December 24th. We live in Massachusetts, and there is no Colorado address associated with our name. I have sent several emails to DayWolf, and a message through their customer support dialogue box to advise that I never received the gloves. The area code 646 customer service phone number "cannot be completed as dialed." I warned them that I was exercising restraint and holding off, but then would post a negative review. Despite several emails, I have never heard from them, not even to acknowledge my emails. A truly disappointing and shockingly terrible experience, and it's not over; now I need to cancel the charge ($143) from my credit card. I don't like having to leave a negative review, and I exercised extreme restraint, but it is important that would-be customers know what they're dealing with here. Note: review form asks for "date of experience." I accepted the default date of 12/20/2025, but this "experience" has been going on for over 2 weeks now.

I never received my heated gloves and, when I tried to track it, it said the product was delivered 13 days before I ordered it.

I would not order from this company. I ordered off of their website and paid for expedited shipping. Nine days later I received an email with the tracking number. Tracking number said that the package had been delivered a day before I ordered these online. I have been emailing the company to try and resolve this issue as the gloves have still not been delivered. No return email. No phone number to call. Contacted my credit card company to reverse the charges. Would not order anything from this company. Poor customer service and no way to leave an online review on their website about this poor experience.

I have not yet recieved the gloves.

They don't make a size small enough for my hands and are charging me shipping for the return when it was their failure to begin with. Bad customer service in my opinion

Prompt reply with sensible option offered (by Ciro) to rectify my mistake during ordering. Much appreciated and would recommend.