daywigs.comReviews of daywigs.com

I ordered a wig and was nothing like picture shown.I returned it same day cost me over 10.00 to return only to receive it today with return to sender.The return policy was return with in 15 days.I would have gave a 0 rating but would not allow me.

Just like all the other reviewers' comments concerning complaints, it is a cat & mouse game they seem to enjoy because there is no phone to call and the email back & forths is the game they play. I ordered two wigs and of course one of them, the most expensive one was not what I ordered. So I followed the rules like everyone else going through their scam of pictures, etc, etc., However I got my lawyer who is working with the FTC, BBB, and the banks to try and stop this semi-illegal company from doing business. Start a claim/complaint with the FTC at their web site.Good luck

The wig I ordered is not what I received. It was advertised as human hair and I don't believe it is, it's ratty looking, is a different color than the original order and appears to be shorter. I sent an email complaint and was asked to send pictures so I sent a copy of the original order from the website and 3 pictures of what I received. The response I received said it may be a little messy due to being squeezed by the packaging and suggested I use a wide tooth comb on it "to make it look more comfortable". I have requested a full refund and would return it postage paid. Well see what kind of response I get.

It’s a scam to return the wig.the wig was not like the picture also too large I contacted them email the day that I received the wig. I have been going back-and-forth for over 10 days now and it appears to me that they’re trying to get you run out of your 15 days of returning the wig. They are not cooperative they have not refunded your money and it is absolutely a scam, I don’t appreciate throwing away $180

I went on line to return wig and under description of why I am returning, I explained why (color and style wrong) and it kept telling me I needed to provide why I am returning. Tried several times and gave up! purchased december 21 2023 and arrived 1/6/24 and todays date 1/7/2024

Ordered wig 12/8/23, credit card charged 12/9/23, wig received in my mailbox 12/29/23. Note: it was mailed from an address in Los Angles. I contacted DAYwig 12/30/23 via email to say the wig does not fit, too big even though "petite" was ordered. Mega emails back and forth since then and they say they cannot provide a US address for me to return the wig to because they have no factory or stores in US - mail order only. The wonder is who took the wig into the address in Los Angeles and mailed it to me - it did not come direct from China. Offers of 15%, 17%, 25% I declined. They tell me the wig must be returned to a China address or no deal; I'm out $130.98. DO NOT ORDER FROM THIS COMPANY. The company name given on the China return address they sent me is Beishani not DAYwig. Another puzzle along with their denial of any US affiliation/distributor for me to send the return to. My date of experience started with my 1st email on 12/30/2023 and is ongoing as of 1/6/2024.

Zero stars and agree with all these comments Wish I had read this before ordering wig. Can't get refund and agree with all these comments

I would give Zero star . The wig took 3 weeks to receive and the color was all wrong. Once I opened the package I started requesting a return and refund. I’ve been going through an email chain just trying to get a return address and the refund. The last email offered me 15% off the wig I already purchased. I just want my refund! Don’t purchase from daywigs unless you know it’s the wig you’ll keep.